Hello I use Suse 8.1 on a root 1und1 Server. With Confixx 2.0!!!
Postfix
After installation it seems that otrs is changing my main.cf in
Postfix is that ok? I dont think also all the Mails are now going only
to the first Confixx Mailaccount. all others are ignored.
So i deinstalled otrs and then
Martin,
How about storing the last e-mail/note sent by session and checking to see
if the contents of any new e-mail/note being sent match the contents of the
last one sent by that session exactly. If it does, present the agent with a
verification link "Are you sure you want to send this again? Ye
On Wed, Mar 05, 2003 at 03:52:23PM -0500, Covert, Jake wrote:
> Is there any way to set it so that if this option is set, the 'Move' button
> becomes hidden, so people don't get confused?
The problem is, if you remove the 'Move' button and java-script is disabled on
a browser then you can't move t
Is there any way to set it so that if this option is set, the 'Move' button
becomes hidden, so people don't get confused?
Jake
;)
-Original Message-
From: Martin Edenhofer [mailto:[EMAIL PROTECTED]
Sent: Wednesday, March 05, 2003 3:35 PM
To: [EMAIL PROTECTED]
Subject: Re: [otrs] Change q
I'm sorry. I think I mis-asked the question.
How can I modify the ~/bin/mkStats.pl to generate more than one chart with
specific details? If that is not possible, then I could make copies of
mkStats.pl and reference each one in crontab. Then it would just be a
matter of getting each variant to w
Hi Jim,
On Mon, Mar 03, 2003 at 12:34:16PM +, [EMAIL PROTECTED] wrote:
> I find that as soon as I select an alternative queue from the dropdown
> menu the change takes place. I expected to have to use the Move
> button to bring about the change.
There is a config option "OnChangeSubmit" (defa
Hi Paul,
On Sat, Mar 01, 2003 at 07:04:53PM -0500, Paul wrote:
> I'm sure this must happen to other people. I find myself pressing "reload"
> in my browser after submitting a response to a ticket and see that my
> original response has now been sent twice. Any ideas on a way to prevent
> this fro
Hi Jake,
On Fri, Feb 28, 2003 at 03:43:08PM -0500, Covert, Jake wrote:
> How can I change the statistics view to include three separate reports, each
> with only variable graphed?
If you want to include other pics which are generated elsewhere, put it
into the var/pics/stats/ directory. Then relo
Hi Ralph,
On Fri, Feb 28, 2003 at 05:41:08PM +0100, Ralph M?ller wrote:
> 1. in the ticket-view, when you are zoomed in, you see all items of that
> ticket in a tree view. Is it possible to flipp all the item open, so that
> one can see the content of all the phone calls and mails in one view. T
Hi all,
> I'm wondering if it's possible to use TCP/IP to connect to
> mysql instead of using a unix socket. I'm running otrs within
> a chrooted jail and have to create a hard link to mysql.sock
> everytime mysqld is restarted. This is becoming a bit of a problem. ;)
For others having this pr
No need to modify code. This is already an option in Kernel/Config.pm
# Sendmail Bcc
# (Send all outgoing email via bcc to...
# Warning: use it only for external archive funktions)
$Self->{SendmailBcc} = '[EMAIL PROTECTED], [EMAIL PROTECTED], [EMAIL PROTECTED],';
-Ed
hi all,
I have setup otrs on a WinXP and using
http://caspian.dotconf.net/menu/Software/SendEmail/ to sendmail.
to make it work, i have modified the sendArticle.pm and sendmail.pm and i have
commented some lines to remove the header of the mail sent.
The problem occur when a user send a follo
Hi Wiktor,
Quoting Wiktor Wodecki <[EMAIL PROTECTED]>:
> > I understand the need for such a feature, no question about this.
> > In general there is the problem of proper usage and maintenace of
> > the custom fields in the OTRS (and the underlying database).
> >
> > I can say from practical expe
Hi all,
This is the diff of AgentCompose.dtl:
28,32d27
< else if (document.spelling.was_spell_checked != true) {
< alert('$Text{"A message must be spell checked!"}');
< document.compose.Body.focus();
< return false;
< }
45,46c40
< document.spelling.submit();
<
Feature request: UI change
I know this is a really small thing, but I figured it might help some admins
out of the box.
The 'Home' link in the admin interface is dark blue on a black background.
Understanding that this will be controlled quite easily via css next time
around, I would still advi
Hi,
I tried to find how to configure this but could not find a way of doing it
without modifying code.
I want all agent responses to be Bcc to an administrator pre-configured
mail address. This helps to keep a copy of the emails in "raw" format is
some backup repository.
Thanks,
Moshe
__
16 matches
Mail list logo
