Hi
Is there a posibility to print tickets automatically via
GenericAgent.pl?
Regards
Guenther
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Hi Patrick,
On Wed, Jul 16, Patrick Zwahlen wrote:
> Do you understant where I would like to go ? Do you see this as easier than
> having TWO numering schemes ? Do you know someone who has nothing else to do
> than writing such a numering module ;-) ?
Maybe you haven't realized yet but we do offe
Hi Martin and others,
The more I work with Siebel, and the more I think I will need OTRS to
replace it in the near future... Instead of having two different numbering
modules, I would propose the following:
Attached to this e-mail, you will find a list of the current Siebel tickets
in our system.