Hi Rick,
soon, ~ Aug04. .-)
-Martin
On Thu, Jul 15, 2004 at 03:19:01PM +0900, Cogley, Rick wrote:
> Interesting. Martin, can you give an ETA (estimated time of arrival) on
> 1.3? I know that is not such an easy question when you are strapped for
> resources but...
>
> Regards
> Rick Cogley
>
Interesting. Martin, can you give an ETA (estimated time of arrival) on
1.3? I know that is not such an easy question when you are strapped for
resources but...
Regards
Rick Cogley
-Original Message-
From: Martin Edenhofer
To: User questions and discussions ab
Hi Varsani,
On Wed, Jul 14, 2004 at 10:50:13AM +0100, Varsani, Rajendrakumar (PSD) wrote:
> What's the simplest / smartest way to remove the extra language options in
> OTRS?
Add to Kernel/Config.pm
[...]
$Self->{DefaultUsedLanguages} = {
en => 'English',
de => 'Deut
On Wed, Jul 14, 2004 at 12:22:51PM +0100, Gerrard Singleton wrote:
> Thanks for your reply - I didn't realise there was a "CustomerLogin.dtl" file that
> included header and footer and needed to be changed for the customised login page.
That's a good point. JFI. Now we changed the header/footer i
Hi Brendan,
On Thu, Jul 15, 2004 at 10:20:42AM +1000, Brendan Humphreys wrote:
> I was wondering if support for multiple attachments in the Compose
> Answer screen is possible or planned.
It's already on our todo list. But at this moment we have no resources.
If you need this feature immediatel
Hi,
I was wondering if support for multiple attachments in the Compose
Answer screen is possible or planned.
Cheers,
-Brendan
http://www.cenqua.com
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OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To
My error was resolved this morning.
It turns out that we were already running mod_perl in Apache2 and that
instead of the documented: Apache::Registry, mine had to be modified
to ModPerl::Registry to make it work.
-Rob
--
Robert A. Pickering Jr.
Managed to progress this. I had inadvertently included
the wrong Apache otrs include. So I was running Apache
V2 onwards and I had put the V1.3 section in.
Resolving this allowed me to progress through the
installation etc. to a stage where I can now login via
Apache.
I did notice the mod_perl pr
It's hard to tell what error you're truly getting from these logs.
I'm currently in the middle of my installation, and I know the problem
is mod_perl because my Apache error_log states that it cannot resolve
Apache::Registry.
Take a look at your Apache error_log (mine was in
/var/log/httpd/erro
Thanks for your reply - I didn't realise there was a "CustomerLogin.dtl" file that
included header and footer and needed to be changed for the customised login page.
Gerrard
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Paul Rhein
Sent: 14 July 2004
Hi,
Did you restart apache after the changes ?
hth
-paul
"Gerrard Singleton" <[EMAIL PROTECTED]>@otrs.org on
14-07-2004 13:06:47
Please respond to "User questions and discussions about OTRS."
<[EMAIL PROTECTED]>
Sent by:[EMAIL PROTECTED]
To:<[EMAIL PROTECTED]>
cc:
Hi, I've read the manual (v1.2(EN)) and still can't get a custom header
or footer to work. I ignored the bit in the manual where it says edit
the login.dtl for a different header and instead edited the
CustomerHeader.dtl but with no success.
I want the header on customer slides to say our company
I 've got otrs running on REdhat advanced server v3.
I can only recommend to do the installation from source and not the rpm
install.
Don't use the web installer and just follow the INSTALL docs in the
otrs source dir.
One thing that is not in the docs is if you are going to use mod_perl
with
What's the simplest / smartest way to remove the extra language options in
OTRS?
What's the simplest / smartest way to remove the alternative Lite option?
Rajendrakumar Premji Varsani BSc (Hons)
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OTRS mailing list: otrs - Webpage: http://otrs.org
Hi -
I am a relative beginner at Linux, so it was a big struggle for me, but let
me give you my impressions and "experience". Please forgive the rambly
nature of the following. I gave up on the latest RedHat (could not even get
up2date running) and installed SuSE, as recommended by Martin of the
Hello,
I am struggling to get this working. Below is a brief
summary of what I have done so far. My problem arises
when I attempt to access
http://localhost/otrs/installer.pl
I get the following in Apache:
Internal Server Error
The server encountered an internal error or
misconfiguration and was
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