RE: [otrs] OTRS Question

2005-03-24 Thread Marcus Sattler
Thnk you William! -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of William Marques Sent: Thursday, March 24, 2005 11:06 AM To: User questions and discussions about OTRS. Subject: Re: [otrs] OTRS Question Marcus Sattler escreveu: > Hey there, > > I'm running

[otrs] Ticket categories?

2005-03-24 Thread brian_anon
Is it possible to create ticket categories for each ticket for reporting purposes? ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/o

Re: [otrs] OTRS Question

2005-03-24 Thread William Marques
Marcus Sattler escreveu: Hey there, I'm running OTRS currently, and have looked at the Config.pm file, I'm trying to figure out the best way to log everything outside of messages. Right now I am having trouble at times getting true server info from messages due to all the ticket logging. What is th