Thnk you William!
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of
William Marques
Sent: Thursday, March 24, 2005 11:06 AM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] OTRS Question
Marcus Sattler escreveu:
> Hey there,
>
> I'm running
Is it possible to create ticket categories for each ticket
for reporting purposes?
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Marcus Sattler escreveu:
Hey there,
I'm running OTRS currently, and have looked at the Config.pm file, I'm
trying to figure out the best way to log everything outside of messages.
Right now I am having trouble at times getting true server info from
messages due to all the ticket logging.
What is th