[otrs] Re: Login Language Problem

Hi, you can find it here Kernel/System/Web/InterfaceCustomer.pm: Message => "Sent new password to: ".$UserData{"UserEmail"}, Kernel/System/Web/InterfaceAgent.pm:Message => "Sent new password to: ".$UserData{"UserEmail"}, regards Des Quinn "Carlos A. Ca

[otrs] Login Language Problem

Hello   I am using ORTS in spanish, but i still get the red-color-english-sentence “Sent new password to: [EMAIL PROTECTED]”  when i request for a new password in the login page.    I tried to translate this sentence in the /otrs/Kernel/Language/es.pl  file but i didn't find such se

[otrs] Re: otrs Digest, Vol 37, Issue 3 (Andrew Harris - Vacation)

Hello, I am on vacation starting August 3rd, 2006 and will be returning August 9th, 2006. If you need immediate assistance, please contact Wilfrid Laurier Unversity ITS Help Desk at [EMAIL PROTECTED] or by phone - 519.884.0710 x4357 (HELP). Sincerely, Andrew Harris -- Andrew Harris Informati

Re: [otrs] default queue

--- Alan Silver <[EMAIL PROTECTED]> wrote: > Richard Mollel wrote: > > --- Alan Silver <[EMAIL PROTECTED]> wrote: > > > > > >> Hello all: > >> > >> I am currently setting up otrs version 2.0.4 on > rhel > >> 4. > >> Initially all mail was going into the Raw queue. > >> All of the sudden (god

Re: [otrs] default queue

Richard Mollel wrote: --- Alan Silver <[EMAIL PROTECTED]> wrote: Hello all: I am currently setting up otrs version 2.0.4 on rhel 4. Initially all mail was going into the Raw queue. All of the sudden (god knows what I did), it is getting sent to the Postmaster queue instead. I also tried

Re: [otrs] default queue

--- Alan Silver <[EMAIL PROTECTED]> wrote: > Hello all: > > I am currently setting up otrs version 2.0.4 on rhel > 4. > Initially all mail was going into the Raw queue. > All of the sudden (god knows what I did), it is > getting sent to the > Postmaster queue instead. > > I also tried to set up

RE: [otrs] default queue

Hi Alan, You should check on the "PostMaster POP3 Account" section. Each pop3 account is defined to a specific Queue. Hopes that help, Tony Nguyen -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Alan Silver Sent: Wednesday, August 02, 2006 3:21 PM To:

[otrs] default queue

Hello all: I am currently setting up otrs version 2.0.4 on rhel 4. Initially all mail was going into the Raw queue. All of the sudden (god knows what I did), it is getting sent to the Postmaster queue instead. I also tried to set up a filter in the "PostMaster Filter Management" admin page so

[otrs] Queuesortby.. ?

    Hi,   I don’t understand how to sort message in queue by time of creation, and not by Age.   Ticket::Frontend::QueueSortBy::Default: don’t permit this : if I change by “Creatime”, files are blanck.   Does anyone know how to do this ? J     Thanks,   Matthieu ___

[otrs] Different outgoing addresses

Greetings. Is it possible to have different outgoing e-mail addresses for each queue? Or is there any other way to serve a number of different shared mailboxes through OTRS? Thanks in advance. ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Arc

[otrs] OTRS CHANGE CODE PAGE

Hi all, i moved otrs from madrake box (entire system in 8859-2 code page) in to Centos with utf-8 - an now i got problem that messages are coded in utf-8 - if i manualy switch the code page in browser i see them correct - but otrs is in 8859-2 code page (means that i sending back some type of