Re: AW: [otrs] Can't use an undefined value as a HASH reference at../..//Kernel/System/Ticket/Article.pm line 1117

hello all could some one please help i am getting the fallowing error when trying to set up the database viaa web .. i get the fallowing error when i got to //localhost/otrs/installer.pl Permission denied at /opt/otrs//Kernel/System/Log.pm line 79 Schulze, Michael wrote: Try to do database

[otrs] New Ticket Notification issues

My setup is as follows: Groups: Technology Group Maintanence Group Roles: Helpdesk Admins Rights are: RW ADMIN RW FAQ RW STATS RW Technology Group RW Users IT STAFF Rights are: RW Technology Group

Re: [otrs] OTRS Upgradation

Thanks, it worked!! Peter van Beugen wrote: See: http://cvs.otrs.org/viewcvs.cgi/otrs/UPGRADING you can copy all your data tot your new server mysql files on a linux server are usually in /var/lib/mysql/otrs (so OTRS is the database here!) I installed 2.04, renamed the OTRS directory to OTR

AW: [otrs] Can't use an undefined value as a HASH reference at../..//Kernel/System/Ticket/Article.pm line 1117

Try to do database update - then it works.   best regards,    Mick   Von: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Im Auftrag von Telley, StefanGesendet: Dienstag, 8. August 2006 13:05An: otrs@otrs.orgBetreff: [otrs] Can't use an undefined value as a HASH reference at../..//Kernel/Syst

[otrs] Can't use an undefined value as a HASH reference at ../..//Kernel/System/Ticket/Article.pm line 1117

Hi all,  I have the following problem with OTRS 2.0.4: If i login with customer login at customer.pl and I try to open a new ticket, then I get the following errormessage: Can't use an undefined value as a HASH reference at ../..//Kernel/System/Ticket/Article.pm line 1117. In OTRS I foun

[otrs] smime problems

I can´t sign with smime as agent because the otrs system log says “Can't sign: unable to write 'random state'”   How can I sign ??   Help please.   thanks   ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists