FW: Réf. : RE: Réf. : RE: Réf. : [otrs] notification

2006-10-05 Thread Mamakwa M. Sefiri
I kindly need help on this issue, please advise.   From: Mamakwa M. Sefiri Sent: 05 October 2006 11:11 AM To: 'User questions and discussions about OTRS.org' Subject: FW: Réf. : RE: Réf. : RE: Réf. : [otrs] notification   Still need help regarding this issue. This is what I

[otrs] Software error

2006-10-05 Thread Daniel Vesely
Hi all, after upgrade from 2.0.4 to 2.1.1 when i try to view ticket i got: Can't load link backend module Kernel::System::LinkObject::FAQ! at ../..//Kernel/System/LinkObject.pm line 149. but there is FAQ.pm any idea? ___ OTRS mailing list: otrs - Webpa

Re: [otrs] Error: Need TicketID!

2006-10-05 Thread Estiven Restrepo
Hello,I have the same problem..  did you do it?please help me2006/8/22, Davide Pluda <[EMAIL PROTECTED]>: Hello.I'm new in otrs, i use it few months back. It was works fine. Today itdoesn't kork, when i try to create a ticket from customer it give thiserror:ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux

Re: [otrs] PostMasterPOP3 otrs

2006-10-05 Thread Andy Lubel
Title: Re: [otrs] PostMasterPOP3 otrs These things are not meant to be accessed via a browser! RTFM! (read the Fabulous manual) http://doc.otrs.org/2.0/en/html/ OR more specifically: http://doc.otrs.org/2.0/en/html/x1192.html#email-receiving-pop3 Automatic install doesn’t imply that there is

[otrs] PostMasterPOP3 otrs

2006-10-05 Thread Computing
      Trying to fetch the pop3 mail using the http://localhost/obin/PostMasterPOP3.pl But no joy. Setup the OTRS using the automatic install on a windows machine. Everything else seems to be working . I can send emails . See the interface Create tickets, users , queues. This is a realyygood s

RE : [otrs] 2.1.1 in french with Internet Explorer

2006-10-05 Thread Eric Boudrand
Hi again, I have removed OTRS 2.1.1 and replace it with OTRS 2.0.4 on the same linux server. With 2.0.4, I do not have ' caracters when using Internet Explorer. Regards. Eric --- Eric Boudrand <[EMAIL PROTECTED]> a écrit : > Hi, > > I have a problem when I am using OTRS 2.1.1 with Internet E

[otrs] "empty answer" is slow to respond

2006-10-05 Thread A.J. Farmer (AJ3U)
I have seen this problem mentioned a few times before, but never a resolution. After clicking on "empty answer" or any other answer template, there is a delay of 15 to 30 seconds before the page will appear. The workstation that OTRS is running on has plenty of free disk space and free memory av

[otrs] 2.1.1 in french with Internet Explorer

2006-10-05 Thread Eric Boudrand
Hi, I have a problem when I am using OTRS 2.1.1 with Internet Explorer and french language. character "'" is replaced by ' even in "Config Options: Ticket -> Core::Ticket" configuration. I have not that problem with Firefox. I did not meet this issue with previous release. But, OTRS was installe

Re: [otrs] Search function is missing

2006-10-05 Thread André Bauer
Hallo. Its fixed in CVS now... -- Best regards André Bauer System: Debian 3.1 / Apache 2.0.54 / MySQL 4.1.11 / OTRS 2.0.4 sbdd> Hello All, sbdd> And I hope you all have made the jump to 2.1 without looking back! :) sbdd> Just kidding, that is my a

Re: [otrs] Search function is missing

2006-10-05 Thread André Bauer
Hallo. There is already a bugreport available: http://bugs.otrs.org/show_bug.cgi?id=1361 -- Best regards André Bauer System: Debian 3.1 / Apache 2.0.54 / MySQL 4.1.11 / OTRS 2.0.4 sbdd> Hello All, sbdd> And I hope you all have made the jump to 2.1

[otrs] Search function is missing

2006-10-05 Thread shawn.beasley
Hello All, And I hope you all have made the jump to 2.1 without looking back! :) Just kidding, that is my area of responsibility. I must say all has gone well, but I do have one complaint. When trying to search the system config per webinterface, I get the following message. Can't locate obje

FW: Réf. : RE: Réf. : RE: Réf. : [otrs] notification

2006-10-05 Thread Mamakwa M. Sefiri
Still need help regarding this issue. This is what I have put in Coinfig.pm regarding the notes   $Self->{'Ticket::Frontend::NoteTypes'} =  {   'note-external' => '1',   'note-internal' => '0',   'note-report' => '0',     };         $Self->{DefaultNoteTy