[otrs] Setting up OTRS to display image attachments

Hello. We are setting up OTRS for managing our customer support. Most of our customers use Outlook and they tend to send us e-mails that include screen shots showing their problems. We want to manage this better using OTRS, but to do that we really need to display the images inline inside an

[otrs] OTRS Install Problems

Sorry to be a pest. Trying to install OTRS 2.0.2 on a Red Hat Fedora Core 4 system. I installed it from a rpm package without a problem. When I try http://mysite.com/otrs/installer.pl I get Forbidden You don't have permission to access /otrs/installer.pl on this server I have tried creating an .

Re: [otrs] OTRS Install Problems

Ed Carlsen wrote: I am running Linux Fedore Core 4 and trying to get OTRS running. IWhen I try http://mysite.com/otrs/installer.pl I get Forbidden You don't have permission to access /otrs/installer.pl on this server I have tried adding an .htaccess file without success. Did you use the rpm

RE: [otrs] OTRS Install Problems

Did you disable SElinux ? Van: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Namens Ed Carlsen Verzonden: zaterdag 2 december 2006 5:41 Aan: otrs@otrs.org Onderwerp: [otrs] OTRS Install Problems Hi, I am running Linux Fedore Core 4 and trying to get OTRS ru

[otrs] problem with sending/receiving e-mail

hi, i am running linux red hat 9.0 and trying to configure how i can send e-mail to Microsoft Outlook. cause my company use Microsoft Outlook for send/receive e-mail Internal. plz share ur experience and thanks to share ur experience thx, - HM - _