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Hi Greg,
you may use attribut "company" and link it to customerid. In
Kernel/Config.pm you need to set
CustomerKey => 'sAMAccountName'
CustomerID => 'company'
Don't forget to add company to CustomerUserSearchFields-Array.
Regard
Dear Laurent,
Yes, I am a newbie looking for ticket number for application. I decided to
download OTRS for Windows (since my company regulation is using Bill Gates
:D), but after it has been installed, I tried to login the application and
it said invalid/wrong user name and password :( I have rein
Send it! Lol
Thank you,
Ryan S. Stahl
True IT Department
IT Technician
MCSA
(307) 266-0403
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Andy
Lubel
Sent: Monday, November 05, 2007 3:42 PM
To: User questions and discussions about OTRS.org
Subject: Re: [otrs]
Wow, this is proving annoying to do.. Taking more effort than I expected,
the perl installed is multi-threaded
Can you paste your otrs.checkmodules?
This is mine:
CGI ... ok
Date::Pcalc ... not installed!
Date::Format ... not installed!
DB
The config.pm is agnostic!
I could give you my OSX Config.pm and it would work :)
On 11/5/07 4:58 PM, "Ryan Stahl" <[EMAIL PROTECTED]> wrote:
> I have seen this but it¹s for opensuse linux not a windows 2003 server or the
> win32 package?
>
>
>
>
>
> Thank you,
> Ryan S. Stahl
> True I
I have seen this but it's for opensuse linux not a windows 2003 server or
the win32 package?
Thank you,
Ryan S. Stahl
True IT Department
IT Technician
MCSA
(307) 266-0403
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Bart
Verstricht
Sent: Monday, November 05,
Tutorial with config example
http://trinityhome.org/Home/index.php?wpid=95&front_id=18
Van: [EMAIL PROTECTED] namens Ryan Stahl
Verzonden: ma 5/11/2007 18:28
Aan: 'User questions and discussions about OTRS.org'
Onderwerp: [otrs] Windows OTRS and Active Directory
Could someone who is using the windows OTRS and has it working with their
Active directory send me a snap shot of your Config.pm file I cannot figure
out what I am doing wrong.
Thank you,
Ryan S. Stahl
True IT Department
IT Technician
MCSA
(307) 266-0403
The information in t
Hi,
I thought I've already seen this somewhere but can't find back where so
maybe not.
Is there a way to do some "regexp style" search through Search Tickets
feature like searching with "OR" or "AND" operand or in TicketNumber
field only Tickets through number 2400 to 2500 for exemple ? ( a th
Hi,
Is there available a calendar version compatible with otrs 2.0?
Versions 1.5.1 and 1.7.1 from ftp seams to be incompatible.
Thanks in advance,
Mircea
___
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/piperma
Hi
Can sombody help me how to enable debug? I want to send a mail to a customer
and when I click sedn I get the following message:
ERROR: OTRS-CGI-07 Perl: 5.8.8 OS: linux Time: Mon Nov 5 15:05:51 2007
Message: Can't send to: [EMAIL PROTECTED] Enable debug for more info!
Traceback (15428):
M
Hi,
I think all is in the subject :)
How do we use this module please ? I have it installed on my OTRS 2.2.3
but don't know how to clearly and precisely use it. It could be useful
but searching otrs.org/mailing list archives and Google did not lead me
to any clear documentations, howto or info
Hi,
On So, Nov 04 2007, Tuc at T-B-O-H.NET wrote:
> In looking closer at the code, I see some places where the system
> throws an :
>
> $Self->{LogObject}->Log(
> Message => 'Something here',
> Priority => 'error',
> );
>
> but then goes about i
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