[otrs] Moving from 2.2.4 to 2.2.7

Are there any database implications in moving from OTRS 2.2.4 to OTRS 2.2.7? Can I simply export the database on one system and import it on another? If so, > Is there a published method to export the (MySQL) database using phpMyAdmin? > Is there a published method to import the (MySQL) database

[otrs] Upgrading from 2.2.5 to 2.2.7 - disaster the first time

Hello! We are running 2.2.5 on Win Server 2003. Problem: When we get certain kinds of spam, the POP3 functionality of the database gags on the spam, and email stops flowing from our email server to OTRS. It appears that this problem is solved in 2.2.7 after having read the release notes. I

[otrs] Notifications in OTRS

(.йб'yГazZH╤╦·vз,zыХ╤'Бq╚b╒{╒╧чбь°▒Кl┼}╤ФВ╚╡*'o'b}В╚z{pk+╨э"╤.╣╘Р╜К.√рj{zz-┴Ь°jь╗·┴Ей)нM ²ьZ╫ИХ╤ -╤╕~┼Фйf╒■ф╡mК(≥ФХw'(╨WazZfxДяJf╒√)Ю√+-╒зЛYФИj║╤зЧ▀k╡┼ЮЭ э├+ч├шiЪЫb╡ш(╤╩(╝И┼≈╚≥╗╔Ч▀k╠:.·к⌡╠йБmХm╤÷Ъ√+-╡▀k╡┼ЮЩх"n)Ъ√+-┼wХЧ▀k╠+╘╕┼М╒╥(·к╔╤)Ю~┼Р╒ЙнM╛йк^

Re: [otrs] Customer Users <-> Company

Greg Smith wrote: > How do I assign customer users to a company? > # CustomerUser # (customer user database backend and settings) $Self->{CustomerUser} = { Name => 'Database Backend', Module => 'Kernel::System::CustomerUser::DB', Params => { # if yo

Re: [otrs] Companies / Customers Question

Thank you! I was really scratching my head on that one. A Customer Users <-> Customer Company admin page would be cool to see in the future. -Greg On Thu, 03 Jul 2008 12:17:35 -0400, Nils Breunese (Lemonbit) <[EMAIL PROTECTED]> wrote: > Greg Smith wrote: > >> How do I assign customer users t

Re: [otrs] Companies / Customers Question

Greg Smith wrote: How do I assign customer users to a company? Give them the same CustomerID. Nils Breunese. ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/

[otrs] Companies / Customers Question

How do I assign customer users to a company? -- Greg Smith 617 299 4576 ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consult

Re: [otrs] over 1 MB attachment missing

I already tested this with 5M but its not working, I am still missing my attachments in otrs above 1 MB size. On Thu, Jul 3, 2008 at 6:20 PM, Hiren Joshi <[EMAIL PROTECTED]> wrote: > I recently had to increase the "max_allowed_packet" in mysql to 2M: > In /etc/my.cfg add the line: > max_all

Re: [otrs] over 1 MB attachment missing

I recently had to increase the "max_allowed_packet" in mysql to 2M: In /etc/my.cfg add the line: max_allowed_packet=2M Then restart mysql. Not sure if this'll help as I have no idea what os and db you are running. Josh. From: [EMAIL PROTECTED] [mailto

[otrs] over 1 MB attachment missing

Dear All, I am using OTRS 2.2.4 and i am new user to to this application. I am not able to receive attachment which have more than 1 MB size. Please guide me to exceed this limit. ___ OTRS mailing list: otrs - Webpage: http://otrs.org/