Hi Hax,
Why not making a webform in php/javascript/... that mails the content to
your otrs system?
it is a setup made in 5 minutes ..
In case that they dont need the follow up in otrs ofcourse
2008/12/18 chris mannkoe...@gmail.com
Hey all,
I've been looking for a way to let customers just go
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HiI am really sorry for the previous post . Please ignore that.Can anyone have
documentation for integration of OTRS with monitoring tool Nagios.. Thanks and
regardsVishal Sanghi
Explore your hobbies and interests. Go to
Hi Patrick,
a little while back you wrote that you were going to try the
installation with FreeTDS. How did this work out for you?
Regards,
Johan
P.S. If anyone can still give me a hand to get the modules
installable, it would be greatly appreciated.
On 19 nov 2008, at 11:05, Patrick
There you go
http://www.otrs.com/en/news-and-press/news-details/article/automatic-system-and-network-monitoring-with-otrs/
2008/12/18 vishal sanghi vishalsangh...@yahoo.co.in
Hi
I am really sorry for the previous post . Please ignore that.
Can anyone have documentation for integration of
Hi Mario
There are different ways to categorize tickets:
- the easiest and most common: Use different queues
- the typical: use ticket type to define the category
- the most complex and deepest: define a set of freefields that hold the
categories and maybe subcategories
Time accounting is a
Anton Gubar'kov a écrit :
Hello, Faith.
I would look into the addressing issue first. OTRS should not surd
emails to itself. Cheek the addresses of the queue that are configured
for receiving emails and the address used to send emails from the
queue. If they are different, OTRS adds extra
To all,
today ive installed succesful the otrs system on my work pc, without using
the win installer, nor with having registered services or other.
so meaning i made it working without admin rights, and this includes that
you can make otrs portable,
If anyone interested i will post in short how