To all, today ive installed succesful the otrs system on my work pc, without using the win installer, nor with having registered services or other. so meaning i made it working without admin rights, and this includes that you can make otrs portable, If anyone interested i will post in short how it was done on the easy way. sincerly Sol.
2008/12/17 sol sol <solle...@gmail.com> > Dear, > > Thanks for all the reply´s you have sented me allready. > Somehow nobody understands that i am setting up a test system. > this means, that when evaluation is done i will use or linux or windows > (normally installed) > I really dont care about a system restart or what so ever, and the system > is win2000 and correct me if i am wrong, there are no system updates > anymore from MS. > > To run Xampp you dont need system rights, if anyone claims it does please > follow my earlier provided information. > Or compile a webserver in windows using apache zip installer with mysql zip > installer an php zip installer and perl zip installer, and for thos who want > it like the otrs msi installer use the strawberry perl d drive installer. > configure the php.ini, phpmyadmin, htpd.conf , and necessarly tools and you > will notice that no need of system rights is needed, nor is the service in > my case needed. you kan allways kill the service wich you start manually > indos with the correctly commands. > > so without being rude to anyone (i really appreciate help) > Mr Michiel´s link to linux install from source can´t be applied completly > for win32 systems > why? cause linux and win32 works completly different. > > Even in the otrs from source manual for win32 you cant find nowhere an how > to in the zip package, all they mention is linux (what the heck is it doing > in the win source btw?) > Maybe i am missing something about the c compiler, can you direct me to the > things is hould recompile cause c compiler works to without admin rights , > and i can if necesserly use an other machine to compile what i need. > Before i forget; thanks Michiel, i have the needed packages for perl > allready installed without need of admin :-) > > Anton; thanks for the advice, but the problem is the system manager wil > fold this in a project and like mentioned earlier, we are no small company > the current status is 2012 if i would like it to be tested. > About things doing right, yes ofcourse that is why after evaluation the > needed files will be exported like mentioned in the manual. > > So did nobody ever tryed to isntall this on windows without the msi > installer? > > thanks Mr . Sol > > 2008/12/17 Anton Gubar'kov <anton.gubar...@gmail.com> > > Hello, >> >> You need the things done right, don't you? I suspect that you want your >> OTRS system get up automatically when the host system is rebooted. If you >> run on Windows platform I think you are pretty much aware of the monthly >> update release cycle and reboot is needed to complete the update. >> >> In order to have your MySQL database server and Apache shut down cleanly >> at host shutdown and start up nicely at host startup you need to run it as >> Windows service. You need admin rights to install a new service. Period. >> >> If you need convincing arguments for your manager, try telling him/her >> that you tested with limited rights, however this is not a recommended way >> to run OTRS. You encountered a stability problem. The suggested remedy is to >> install the services. You need admin rights to this particular host. Or >> alternatively you need help of a person with admin rights to do the job for >> you. >> >> >> Regards, >> Anton. >> >> 2008/12/17 sol sol <solle...@gmail.com> >> >> Michiel, >>> the problem is that we are not a small company, i can request it on our >>> it services but then the problem is that they well need to setup the >>> project, and problably with a look on the current ones the soonest test date >>> will be in 2012. >>> But we cant wait that long, >>> >>> About Xampp, xampp package can be run without installing, take a look >>> here : >>> http://www.apachefriends.org/download.php?xampp-win32-1.6.8.zip >>> extract it to some location and you will see everything runs without >>> installing. >>> For perl it uses mod_perl the same story: >>> >>> http://www.apachefriends.org/download.php?xampp-win32-perl-addon-5.10.0-2.2.9-pl2.zip >>> extract it to some location and you will see everything runs without >>> installing. >>> for the needed modules go to perl/bin and use ppm (or was it pmm?) in dos >>> command >>> >>> Maybe you guys think i do not know what i am doing, but to setup a >>> webserver for testing with xampp you do not need admin rights, >>> and im pretty sure that it is the same for otrs. >>> >>> At Steve, tell me 1 package name that will need admin rights? >>> Otrs is based and used on a webserver, no admin rights needed if i acces >>> my xampp install, correct me if i am wrong. >>> >>> And iff you guys still doent believe me, install otrs to a folder called >>> c:xampp, copy this folder to a backup, >>> remove otrs install, place the backup back to c:/xampp, overwrite it with >>> xampp zip install and xampp perl addon, run setup.bat for xampp , start >>> xampp and go to localhost/otrs/customer.pl, you will notice that you have >>> a wroking install, >>> >>> but that is not the way i want to work, i want a clean and decent install >>> with no trash. >>> Problem is, linux install is well documented , and win install isnt, and >>> problably nobody knows how to do it correctly cause every one is lacks and >>> uses the installer... >>> >>> So iff anyone has clues how to do the install without beginning about the >>> fact i need admin rights or should use the installer you are welcome >>> >>> (sorry if i sounded rude but it begins to work on my nerves :-) ) >>> >>> >>> >>> >>> >>> 2008/12/16 Michiel Beijen <mich...@beefreeit.nl> >>> >>>> Installing the additional modules on XAMPP would probably require >>>> additional rights since you would need to compile at least a couple of >>>> them, for which you would need access to a C compiler. Ref: >>>> [http://theoryx5.uwinnipeg.ca/CPAN/perl/pod/perlmodinstall.html] >>>> XAMPP does not use ActivePerl or such so installing Perl modules is >>>> not that easy. >>>> >>>> Of course I do not have insight in your organisation and your position >>>> in it but if you don't get administrative rights you might not be the >>>> right person to do the evaluation. You should go to your manager, or >>>> your manager's manager, and try to convince them of the need for OTRS >>>> in your organisation. You should get them to convince IT to work with >>>> you to perform a succesful evaluation. This way you can also organise >>>> a supportive base for implementation of OTRS in your company when >>>> you'd get to the next step: implementation. >>>> >>>> Good luck with your project! >>>> >>>> Kind regards, >>>> -- >>>> Michiel Beijen >>>> Software Consultant >>>> +31 6 - 457 42 418 >>>> Bee Free IT + http://beefreeit.nl >>>> >>>> >>>> >>>> 2008/12/16 sol sol <solle...@gmail.com>: >>>> > Dear Michiel, >>>> > >>>> > maybe i was not correct in my discription: >>>> > *i have no admin rights on the system where the test otrs needs to >>>> work. >>>> > *I can only demand admin rights to install once evaluation is done. >>>> > *i can install it on my local device(portable) but then i have no >>>> network >>>> > connection on the intranet of the office. >>>> > >>>> > Xampp is an usefull tool to get apache perl, php,mysql working in >>>> evalution. >>>> > An definitive server configuration is in process as we speak, so once >>>> the >>>> > evaluation is completed it is going to run on a webserver, and even >>>> then i >>>> > cant use the installer. >>>> > >>>> > The cron story is not a big deal to worry about at this moment , i >>>> guess i >>>> > can bypass it with a cron job in windows it self. >>>> > >>>> > So resuming, >>>> > can anyone tell me how to install otrs without using the installer? >>>> > cause following the manual for linux doesnt work;-) >>>> > >>>> > >>>> > >>>> > 2008/12/16 Michiel Beijen <mich...@beefreeit.nl> >>>> >> >>>> >> You can't use the OTRS windows installer with XAMPP because the >>>> >> Windows installer sets up its own database, apache and Perl. So you >>>> >> should be able to use the OTRS windows installer on a windows box >>>> >> WITHOUT XAMPP without too much trouble... that just might be what >>>> >> you're looking for? >>>> >> I saw people complaining about cron job schedulers on Windows, I can >>>> >> not make any suggestions as to what works or does not work. Is there >>>> >> anyone running Windows who would like to share a success story? >>>> >> -- >>>> >> Michiel Beijen >>>> >> Software Consultant >>>> >> +31 6 - 457 42 418 >>>> >> Bee Free IT + http://beefreeit.nl >>>> >> >>>> >> >>>> >> >>>> >> 2008/12/15 sol sol <solle...@gmail.com>: >>>> >> > Hi Michiel and Lars, >>>> >> > >>>> >> > Thanks for the reply. >>>> >> > Firts of all, Linux would make life easier cause then i would not >>>> worry >>>> >> > about the admin rights, but every system is running win2000 for now >>>> and >>>> >> > in >>>> >> > future will convert to vista. Second, Linux would be easier cause i >>>> >> > could >>>> >> > use the rpm packages.. (and ofcourse like Michiel says if anything >>>> >> > happens....) >>>> >> > >>>> >> > But it is no option. >>>> >> > L/Xampp, it is indeed an easy test system, that is why i am trying >>>> to >>>> >> > setup >>>> >> > my evaluation with this, it needs no admin rights, and i can port >>>> it >>>> >> > easyly >>>> >> > to an other test system like my collegues pc for example. The last >>>> >> > interesting thing is i can export it later on , and import it to >>>> the >>>> >> > right >>>> >> > server. So i do understand that no production system should run on >>>> >> > xampp;-) >>>> >> > >>>> >> > The VM application is kinda cool but it would lak performance for a >>>> test >>>> >> > system (we would try a less important mailbox to test) and even iff >>>> its >>>> >> > good >>>> >> > performance i run in the problem of installing with out admin >>>> right... >>>> >> > >>>> >> > ok, back on track : >>>> >> > iff i install the perl add on, i will still be missing the >>>> additional >>>> >> > modules for perl. some how downloading them wont work like it >>>> should, my >>>> >> > install constantly fails.. i do know that the 1.3 version of OTRS >>>> had an >>>> >> > installer for the modules, does it to for 2.3? >>>> >> > Or can i import them from a win /linux RPM? so yes how? >>>> >> > >>>> >> > Iff i would use xampp to install, do i paste the otrs folder in >>>> htdocs >>>> >> > from >>>> >> > apache or in the root next to apache? >>>> >> > >>>> >> > Is there an alternative possibility for the cron jobs? >>>> >> > >>>> >> > Thanks in advance,sincerly Sol >>>> >> > >>>> >> > 2008/12/15 Michiel Beijen <mich...@beefreeit.nl> >>>> >> >> >>>> >> >> I guess you /should/ be able to get OTRS working on XAMPP. >>>> However, >>>> >> >> the default XAMPP from the Apache Friends website does not seem to >>>> >> >> include Perl so you should make sure you install the add-on: >>>> >> >> [http://www.apachefriends.org/en/xampp-windows.html#644] >>>> >> >> This does not incorporate all of the needed Perl modules that are >>>> >> >> required. You can run the otrs.checkModules script from a console >>>> >> >> window. Change to the bin directory of OTRS and execute 'perl >>>> >> >> otrs.checkModules'. >>>> >> >> >>>> >> >> You can probably install any missing OTRS modules via cpan. >>>> >> >> [http://doc.otrs.org/2.3/en/html/x414.html] >>>> >> >> >>>> >> >> Please note that XAMPP is targeted at developers. You should not >>>> be >>>> >> >> using it in production systems. So you could use it to perform a >>>> quick >>>> >> >> evaluation, but if you want to use it a bit more than that you >>>> should >>>> >> >> look into another solution. >>>> >> >> See [http://www.apachefriends.org/en/xampp.html] under >>>> 'Philosophy'. >>>> >> >> And if you want to do just an evaluation of OTRS you can also >>>> consider >>>> >> >> using a pre-made VMWare image such as this: >>>> >> >> [http://www.vmware.com/appliances/directory/591] >>>> >> >> >>>> >> >> I do not really agree with Lars as to you should not use Windows >>>> for >>>> >> >> OTRS. In my opinion, Windows is a supported platform by OTRS so >>>> you >>>> >> >> will be able to succesfully deploy OTRS on it. However, it is true >>>> >> >> that OTRS originated on Linux. Probably, most of the OTRS >>>> deployments >>>> >> >> will be running on some sort of linux, but I do not have any data >>>> on >>>> >> >> that. Some parts of the documentation are based on the assumption >>>> that >>>> >> >> you are running on Linux so you might run into minor issues with >>>> that. >>>> >> >> Other than that, you will be able to run OTRS on Windows just >>>> fine. >>>> >> >> >>>> >> >> The main point for platform choice for OTRS is the skills >>>> available in >>>> >> >> your organisation. If you are a Microsoft-only shop, you should >>>> just >>>> >> >> go ahead and use Windows, if you have a considerable amount of >>>> your >>>> >> >> business running on Linux or the like, use that. >>>> >> >> >>>> >> >> If you are the only person in a Microsoft shop with Linux skills, >>>> go >>>> >> >> with Windows (otherwise, if you leave or get hit by a truck or... >>>> the >>>> >> >> organisation will be stuck with a solution which they do not >>>> >> >> understand and which they will want to get rid of!) >>>> >> >> -- >>>> >> >> Michiel Beijen >>>> >> >> Software Consultant >>>> >> >> +31 6 - 457 42 418 >>>> >> >> Bee Free IT + http://beefreeit.nl >>>> >> >> >>>> >> >> 2008/12/12 sol sol <solle...@gmail.com>: >>>> >> >> > Hi, >>>> >> >> > >>>> >> >> > I am trying to setup a test system: >>>> >> >> > Used system win 2000 (no admin access) >>>> >> >> > Xampp >>>> >> >> > >>>> >> >> > I can not seem te be able to get this otrs running with xampp, >>>> and i >>>> >> >> > cant >>>> >> >> > find info about it. >>>> >> >> > Can some one help me out with this? >>>> >> >> > >>>> >> >> > >>>> >> >> > >>>> >> >> > _______________________________________________ >>>> >> >> > OTRS mailing list: otrs - Webpage: http://otrs.org/ >>>> >> >> > Archive: http://lists.otrs.org/pipermail/otrs >>>> >> >> > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>>> >> >> > >>>> >> >> _______________________________________________ >>>> >> >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >>>> >> >> Archive: http://lists.otrs.org/pipermail/otrs >>>> >> >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>>> >> > >>>> >> > >>>> >> > _______________________________________________ >>>> >> > OTRS mailing list: otrs - Webpage: http://otrs.org/ >>>> >> > Archive: http://lists.otrs.org/pipermail/otrs >>>> >> > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>>> >> > >>>> >> _______________________________________________ >>>> >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >>>> >> Archive: http://lists.otrs.org/pipermail/otrs >>>> >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>>> > >>>> > >>>> > _______________________________________________ >>>> > OTRS mailing list: otrs - Webpage: http://otrs.org/ >>>> > Archive: http://lists.otrs.org/pipermail/otrs >>>> > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>>> > >>>> _______________________________________________ >>>> OTRS mailing list: otrs - Webpage: http://otrs.org/ >>>> Archive: http://lists.otrs.org/pipermail/otrs >>>> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>>> >>> >>> >>> _______________________________________________ >>> OTRS mailing list: otrs - Webpage: http://otrs.org/ >>> Archive: http://lists.otrs.org/pipermail/otrs >>> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>> >> >> >> _______________________________________________ >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> > >
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