Re: [otrs] Can Win Installer for OTRS 3.3 deploy on Apache & Strawberry? Any experiences with IIS & ActiveState?

Hi Gerald, Thanks for your reply. I have a backup snapshot of the VM running OTRS, raw file level backups in the VM and sql backups on the database. I got that covered. Common sense doesn't have much in common with having this software stack on Windows :) but, for now, I just must keep it that wa

Re: [otrs] Can Win Installer for OTRS 3.3 deploy on Apache & Strawberry? Any experiences with IIS & ActiveState?

Bogdan, I can't give you any feedback for "how does it run on windows" but considering IIS is native and ActiveState is designed to be Perl on Windows, I'd go with it's not going to be bad. That said, I had my own struggles with installing 3.3.6-win-installer on a Win 7 64 bit box (Hint: ActiveSt

[otrs] Can Win Installer for OTRS 3.3 deploy on Apache & Strawberry? Any experiences with IIS & ActiveState?

Hi everyone, Looking at OTRS 3.3 admin manual, Ch 2, Using the Windows InstallerI see the following: Important: The Windows installer for OTRS contains all needed components > for OTRS, i.e. th

Re: [otrs] Question about fetching mail

Thanks Gerald. I get the reasons for doing it this way, and would love to do it that way, it's just that we don't have an in-house Exchange server--it's outsourced currently, and I don't have that level of admin access to it, nor do I believe I will get it (it's also what we are calling "Exchan