Thanks Roy,
This is exactly what was needed :)
Best Regards,
Aleksander
-Original Message-
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Roy
Kaldung
Sent: Wednesday, May 04, 2011 3:14 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] PHP an
Hi All,
I'm struggling with SOAP from PHP. I've interface set up and can access API.
But when I run this script (to display single ticket data):
http://192.168.9.149/otrs/rpc.pl";;
$soapclient = new SoapClient(null, array('location' => $url,
'uri' => "Core",
Hi Alexksander,
On Apr 29, 2011, at 10:21 , Aleksander Walesa wrote:
Hi All,
Is it possible to pass some login info to OTRS in URL? I wonder if it is
possible for something like this:
https://my_otrs_box/customer.pl?user=username?pass=User_password to
automatically login that user after
Hi All,
Is it possible to pass some login info to OTRS in URL? I wonder if it is
possible for something like this:
https://my_otrs_box/customer.pl?user=username?pass=User_password to
automatically login that user after clicking that link?
Best Regards,
Aleksander
-
ng) there is no support for multiple
customers in ITSM? No separate catalogs, CMDB, customers permissions etc? Just
one big ITSM system that everyone can access (of course if he/she is in one of
itsm groups)?
Best Regards,
Aleksande
Hi,
Is there a way to turn on delivery reports on responses sent by agents? We want
to make sure that our e-mails are delivered to customers and have such delivery
reports in ticket history.
Regards
ALEX
Poland
-
OTRS mailing l
Hi everyone,
We are facing problem with default config of OTRS - we are supporting different
companies with our system. OTS is checking different e-mial accounts (in
customer's e-mail systems) and placing the tickets in proper queues. This is
OK, but when we reply to the ticket it always is wit
