Re: [otrs] FQDN - set in SysConfig, but showing in answer message as localhost

2009-11-03 Thread Dan Kortschak
Hi Michiel, Thank you for your very clear explanation. That fixed it. On the point of upgrading, it was not so much for this problem (if it had not been fixed easily here I probably would have trawled through the perl to sort it out myself), but rather for the additional new features alluded to i

Re: [otrs] FQDN - set in SysConfig, but showing in answer message as localhost

2009-11-03 Thread Dan Kortschak
ole load of new features that > will make life easier! > > Michael -- _ .`.`o o| ,\__ `./`r Dr. Dan Kortschak dan.kortschak at adelaide.edu.au<\/\_O> O

[otrs] FQDN - set in SysConfig, but showing in answer message as localhost

2009-11-02 Thread Dan Kortschak
Hi, I'm trying to set up OTRS 2.3 and most of the configuration I've got working. But though I've set the FQDN on the SysConfig page to the appropriate value, it continues to show up as localhost in the 'Compose answer for ticket' page to respond to tickets, giving '* invalid o...@localhost (Inval