.comments, q.valid_id, q.escalation_time, q.follow_up_id,
q.follow_up_lock, sa.value0, sa.value1, q.id, q.move_notify, q.state_notify,
q.lock_notify, q.owner_notify, q.default_sign_key FROM queue q, system_address
sa WHERE q.system_address_id = sa.id AND q.id = 5'
----
When I compose a reply to a ticket, the signature is inserted into the textarea and
can be altered if necessary. I have also set the format in Config.pm using
$Self->{ResponseFormat}
This is all good.
However, when I compose a new email, the signature is not visible in the textarea but
gets add
Brilliant - works like clockwork. Thanks!
At 04:33 PM 8/11/2004, you wrote:
>dave -
>you can follow the instructions here:
>http://lists.otrs.org/pipermail/otrs/2004-January/003570.html
>
>
>
>-Original Message-
>From: Dave Owen [mailto:[EMAIL PROTECTED]
>Sent:
I must be missing something here - how do I completely delete a ticket from the
database? For example, spam - I don't want to close them, I want to remove them
completely so they aren't taking up room in the database.
TIA, Dave
___
OTRS mailing list: o
We've got a VPS with adiungo.com, running RedHat EL AS 3. When we try to install OTRS
we get the following:
error: Failed dependencies:
perl-Digest-MD5 is needed by otrs-1.2.4-01
perl-MIME-Base64 is needed by otrs-1.2.4-01
apache is needed by otrs-1.2.4-01
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