[otrs] Premature end of script headers: installer.pl

2009-12-01 Thread Evan Stern
Hey everyone, I've been installing OTRS. I got everything set up and now I'm trying to access the installer.pl page to set up the database and I'm getting an "error 500" msg. The web server's error log is reporting: Premature end of script headers: installer.pl So, here's some details: The pe

Re: [otrs] Install Question: Setting up OTRS on a remote server

2009-12-01 Thread Evan Stern
, if you have to use mod_perl 1.99.x or older. With mod_perl 2.x or newer you have to use the version 3.10 or newer of the CGI cpan module" So, it's possible that this could be the problem. I'll see what could be done. On Tue, Dec 1, 2009 at 1:12 PM, Evan Stern wrote: > Thanks

Re: [otrs] Install Question: Setting up OTRS on a remote server

2009-12-01 Thread Evan Stern
age: ITCalllogoSmall]*** > > Tel: +31 (0) 10 707 38 98 > Mob: +31 (0) 6 234 95 069 > Fax: +31 (0) 10 519 08 70 > E-mail: nvanadric...@itcall.nl > > Rodenrijseweg 70 > 2651 BV BERKEL & RODENRIJS > > > > > > *From:* otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.o

Re: [otrs] Install Question: Setting up OTRS on a remote server

2009-12-01 Thread Evan Stern
age: ITCalllogoSmall]*** > > Tel: +31 (0) 10 707 38 98 > Mob: +31 (0) 6 234 95 069 > Fax: +31 (0) 10 519 08 70 > E-mail: nvanadric...@itcall.nl > > Rodenrijseweg 70 > 2651 BV BERKEL & RODENRIJS > > > > > > *From:* otrs-boun...@otrs.org [mailto:otrs-boun

Re: [otrs] Install Question: Setting up OTRS on a remote server

2009-11-28 Thread Evan Stern
tPermission.sh from the installation. > > You could use the Plesk FTP-user as "OTRS" user. > > Regards, > > Niels > > From: otrs-boun...@otrs.org [otrs-boun...@otrs.org] On Behalf Of Evan > Stern [suria...@gmail.com] > Se

[otrs] Install Question: Setting up OTRS on a remote server

2009-11-28 Thread Evan Stern
Hello, First of all, please forgive me of my ignorance about some of the details of system administration... I'm a Linux user but not an administration expert ;-) Basically, I need to know what kinds of things need to be done in order to get OTRS running on a remote server where I only have limit