Re: [otrs] otrs disables exchange virtual server

2007-06-27 Thread Filippo Fiorani
Hi there, maybe by let them listen on different ports? Just an idea... other may have better/deeper suggestions. Cheers, Filippo pri pri ha scritto: hi we installed otrs in our server. my problem is that when otrs is installed it automatically disables the exchange virtual server

[otrs] CGI vs. Perl

2007-05-14 Thread Filippo Fiorani
Hi all, I read in OTRS manual that using perl modules is faster than pure CGI. How can I check which one I'm using? Once I've checked, how can I switch from either one to the other? Cheers, Filippo ___ OTRS mailing list: otrs - Webpage: http://otrs.org

[otrs] Error in graphic stats

2007-05-11 Thread Filippo Fiorani
Hi there, still with ash on my head :-), this morning I went for missing modules installation. I had to update CPAN, install missing components (gcc, g++) and libraries (gdlib, pnglib) but now it's all set, as checkModules confirmed. So I logged back into OTRS, went for graphic stats and, ops,

Re: [otrs] Another newbie question (blamy!)

2007-05-11 Thread Filippo Fiorani
installed then: localhost# cd /opt/otrs localhost# perl –MCPAN -e shell; Then install the module you need, eg: cpan> install Net::DNS Note I am using FreeBSD 5.4 Carlos México -Mensaje original- De: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] En nombre de Filippo Fiorani Enviado el:

[otrs] Another newbie question (blamy!)

2007-05-10 Thread Filippo Fiorani
Hi there, I've installed OTRS 2.04 with a few modules missing, see list below: Net::LDAP ... not installed! (for directory authentication - not required) GD ... not installed! (for stats - not required) GD::Text ... not installed! (for stats - not required) GD::Graph ... not installed! (for stat

Re: [otrs] New user in OTRS

2007-05-09 Thread Filippo Fiorani
o Salvador Manzo ha scritto: Filippo, Are you using an internal DNS server which is set as authoritative for condor.it ? If so, does your internal DNS know about the MX records? On 5/9/07 08:01, "Filippo Fiorani" <[EMAIL PROTECTED]> wrote: Grande Nils! Thanks a lot,

Re: [otrs] New user in OTRS

2007-05-09 Thread Filippo Fiorani
ers, Filippo Nils Breunese (Lemonbit Internet) ha scritto: Filippo Fiorani wrote: Whenever I log in and try to add a new user (or a new client) tough, I get an error page with this: ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Tue May 8 19:35:44 2007 Message: Email address ([EMA

[otrs] New user in OTRS

2007-05-09 Thread Filippo Fiorani
Hi, I've installed OTRS (2.0.4) on a Debian 4.0 (Etch) server: I've followed "the easy way", using the .deb package. I can log in and play around while reading OTRS docs. Everything looks fine. Whenever I log in and try to add a new user (or a new client) tough, I get an error page with this: