Re: [otrs] Removing ticket from command line

2015-06-25 Thread Fiorenza Meini
Il 25/06/2015 11:17, Renee B ha scritto: Hi, in /bin/ you can find the otrs.TicketDelete.pl script. Just run cd perl bin/otrs.TicketDelete.pl --TicketID #1 #2 (where #1 and #2 are the IDs of the tickets) Renée Thank you very much, it worked. Regards Fiorenza -- Spazio Web S.r.l. V. Da

[otrs] Removing ticket from command line

2015-06-25 Thread Fiorenza Meini
Internet Browser, but the behaviour is the same. Is there a way to remove them from command line ? Regards Fiorenza Meini -- Spazio Web S.r.l. V. Dante, 10 13900 Biella Tel.: +39 015 2431982 Fax.: +39 015 2522600 Numero d'Iscrizione al Registro Imprese presso CCIAA Biella, Cod.Fisc.e

[otrs] Ldap as customer user backend

2011-12-20 Thread Fiorenza Meini
oth customer user backend? I see this error on /var/log/messages: [Error][Kernel::System::CustomerUser::LDAP::new][Line:110]: Need CustomerUser- >CustomerKey in Kernel/Config.pm Thanks and regards -- Fiorenza Meini Spazio Web S.r.l. V. Dante Alighieri, 10 - 13900 Biella Tel.: 015.2431982 - 015.95260