Il 25/06/2015 11:17, Renee B ha scritto:
Hi,
in /bin/ you can find the otrs.TicketDelete.pl script.
Just run
cd
perl bin/otrs.TicketDelete.pl --TicketID #1 #2
(where #1 and #2 are the IDs of the tickets)
Renée
Thank you very much, it worked.
Regards
Fiorenza
--
Spazio Web S.r.l.
V. Da
Internet Browser, but the behaviour is the same.
Is there a way to remove them from command line ?
Regards
Fiorenza Meini
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Spazio Web S.r.l.
V. Dante, 10
13900 Biella
Tel.: +39 015 2431982
Fax.: +39 015 2522600
Numero d'Iscrizione al Registro Imprese presso CCIAA Biella, Cod.Fisc.e
oth customer user backend?
I see this error on /var/log/messages:
[Error][Kernel::System::CustomerUser::LDAP::new][Line:110]: Need CustomerUser-
>CustomerKey in Kernel/Config.pm
Thanks and regards
--
Fiorenza Meini
Spazio Web S.r.l.
V. Dante Alighieri, 10 - 13900 Biella
Tel.: 015.2431982 - 015.95260