Re: [otrs] Pulling EC2 into General Catalog

2014-03-06 Thread James Carroll
AH! I hadn't installed that one. THANKS! On 3/6/2014 1:01 PM, Gerald Young wrote: there's an import/export module... On Thu, Mar 6, 2014 at 12:59 PM, James Carroll mailto:james.carr...@idmworks.com>> wrote: Hey everyone, Just wondering if anyone h

[otrs] Pulling EC2 into General Catalog

2014-03-06 Thread James Carroll
Hey everyone, Just wondering if anyone has ever tried to programmatically pull in a large number or machines/config items into OTRS. In particular I'm looking to scan and insert everything that we currently have running in our Amazon Cloud. Thanks, James -- __

Re: [otrs] Problems when working from another person's queue

2014-02-12 Thread James Carroll
- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs -- IDMWORKS James Carroll Newark, DE O: 888-687-0436 x709 C: 302.339.2703 F: 917.591.1525 E: james.carr...@idmworks.com W: www.id

Re: [otrs] Installing other software on OTRS machine

2014-02-08 Thread James Carroll
ail.com] *Sent:* Friday, February 7, 2014 2:30 PM *To:* User questions and discussions about OTRS. *Subject:* Re: [otrs] Installing other software on OTRS machine virtualmachines ... vmware server, virtualbox... On Fri, Feb 7, 2014 at 3:07 PM, James Carroll mailto:james.carr...@idmworks.com>>

Re: [otrs] Installing other software on OTRS machine

2014-02-07 Thread James Carroll
e isolated. *From:*otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] *On Behalf Of *James Carroll *Sent:* Friday, February 07, 2014 10:05 AM *To:* otrs@otrs.org *Subject:* [otrs] Installing other software on OTRS machine I'd like to install some other things on my OTRS host (namely Nagi

[otrs] Installing other software on OTRS machine

2014-02-07 Thread James Carroll
/port perspective so I can avoid conflicts? Thanks, -- IDMWORKS James Carroll Newark, DE O: 888-687-0436 x709 C: 302.339.2703 F: 917.591.1525 E: james.carr...@idmworks.com W: www.idmworks.com -- The information contained in this email message and any attachment may be privileged, confide

[otrs] Customer AND agent

2014-01-10 Thread James Carroll
a customer. Thanks, James -- IDMWORKS James Carroll Newark, DE O: 888-687-0436 x709 C: 302.339.2703 F: 917.591.1525 E: james.carr...@idmworks.com W: www.idmworks.com -- The information contained in this email message and any attachment may be privileged, confidential, proprietary or