And second question - is it possible to use LDAPS (LDAP over SSL)
for customer beckend?
This is what I have set in my installation:
[snip]
$Self->{'AuthModule::LDAP::Host'} = 'ldaps://ldaps.xxx.com';
[snip]
$Self->{'AuthModule::LDAP::Params'} = {
port => 636,
t
On 15. Sep 2006, at 12:13 Uhr, Petitmermet Marc Roland wrote:
1. When I select a ticket via its checkbox I get a javascript
confirmation box. I need to click this away. This increases the
number
of clicks required for batch editing by 100%. Especially when I
select
all Spam etc. this is a
On 06. Sep 2006, at 22:38 Uhr, Marc Petitmermet wrote:
On 06. Sep 2006, at 15:06 Uhr, Alexander Scholler wrote:
Marc Petitmermet schrieb:
I have activated the new feature of OTRS v2.1 "watched ticket".
Thus, I get the additional display of currently 0 watched tickets.
But how ca
On 06. Sep 2006, at 15:06 Uhr, Alexander Scholler wrote:
Marc Petitmermet schrieb:
I have activated the new feature of OTRS v2.1 "watched ticket".
Thus, I get the additional display of currently 0 watched tickets.
But how can I sign a ticket to be watched?
You need to "subscri
Marc Petitmermet schrieb:
I have activated the new feature of OTRS v2.1 "watched ticket".
Thus, I get the additional display of currently 0 watched tickets.
But how can I sign a ticket to be watched?
You need to "subscribe" to it. When you zoom into a ticket you see
I have activated the new feature of OTRS v2.1 "watched ticket".
Thus, I get the additional display of currently 0 watched tickets.
But how can I sign a ticket to be watched?
You need to "subscribe" to it. When you zoom into a ticket you see
the "subscribe" link.
Regards,
Marc
smime.p7s
De
I would also want to know more regarding this issue, do I just put the
line in /opt/otrs/Kernel/Config.pm, and how would the system know who
are the ticket supervisor
Sorry, I'm new to otrs. I just enabled the Watcher feature and then
the agents can subscribe to tickets in the tickets' zoom vi
I would like to know if anyone has implemented this functionality
in the new beta and if you can then tell me how to go about
implementing it.
enable TicketWatcher: in /opt/otrs/Kernel/Config.pm add the following
line:
$Self->{'Ticket::Watcher'} = '1';
Regards,
Marc
smime.p7s
Descr
