RE: [otrs] OpenLDAP

-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Hi Lars! On Fri, 25 Jan 2008, Lars Jørgensen wrote: Try 'ldapsearch -x uid=' Do you know which debian package provides ldapsearch? ldap-utils Regards, Rico - -- Dipl.-Math. Rico Barth, Geschäftsführer/Projektleiter c.a.p.

RE: [otrs] OpenLDAP

the login form and then you will be authenticated against your ldap service. Regards and HTH, Rico - -- Dipl.-Math. Rico Barth, Geschäftsführer/Projektleiter c.a.p.e. IT GmbH Annaberger Straße 240 , 09125 Chemnitz phone/fax: +49 371 5347-621 / -625 mobile:+49 176 66680786 mailto:[E

Re: [otrs] OpenLDAP

27;; $Self->{'AuthModule::LDAP::UID'} = 'uid'; If there is a need to bind an administrative account to read some attributes from your ldap you need to set config items like this: $Self->{'AuthModule::LDAP::SearchUserDN'} = 'cn=admin,dc=company,dc

Re: [otrs] Time-Accounting

igure this settings via "time accounting"->"configuration". Regards und HTH, Rico - -- Dipl.-Math. Rico Barth, Geschäftsführer/Projektleiter c.a.p.e. IT GmbH Annaberger Straße 240 , 09125 Chemnitz phone/fax: +49 371 5347-621 / -625 mobile:+49 176 66680786 mailt

Re: [otrs] Time-Accountig

counting-module this would be better anyway). regards, Rico Barth On Tue, 27 Nov 2007, Agim Cami wrote: I Installed the Time-Accountig module, but I don't see any trace of it on the menus. So, my question is : how to start using it? Thnx. -- Dipl.-Math. Rico Barth, Geschäftsführer/Proje

Re: [otrs] Assigning customers to companies via ldap

tion to automatically assign customers to companies in otrs. Has anyone figured out how to do this yet? - -- Dipl.-Math. Rico Barth, Geschäftsführer/Projektleiter c.a.p.e. IT GmbH Annaberger Straße 240 , 09125 Chemnitz phone/fax: +49 371 5347-621 / -625 mobile:+49 176 66680786 mailto:

Re: [otrs] Request/Idea: Archive mail in OTRS from Thunderbird / Other pluggable mail client

answer the thicket you have to change To: a good solution is to add your user account to the OTRS mailbox-readers and -writers. so you may copy the hole mail via your mailclient in this folder. with this procedure you don't change mail headers. HTH, regards Rico -- Dipl.-Math. Rico

Re: [otrs] pop3 problems

options on the same system? CU and HTH Rico -- Dipl.-Math. Rico Barth, Geschäftsführer/Projektleiter c.a.p.e. IT GmbH Annaberger Straße 240 , 09125 Chemnitz phone/fax: +49 371 5347-621 / -625 mobile:+49 176 66680786 mailto:[EMAIL PROTECTED] , PGP-Key: 0x874C8377 internet: www.cape-it.de

Re: [otrs] POP3 SSL

and how would I go about installing it? -- Dipl.-Math. Rico Barth, Geschäftsführer/Projektleiter c.a.p.e. IT GmbH Annaberger Straße 240 , 09125 Chemnitz phone/fax: +49 371 5347-621 / -625 mobile:+49 176 66680786 mailto:[EMAIL PROTECTED] , PGP-Key: 0x874C8377 internet: www.cape-it.de Ge

Re: [otrs] pop3 problems

base table "process_id" stores among others ids of PostMaster processes. Look for this process in your process list with "ps -ef". If no one is running delete process id from database table. But why do you run PostMaster.pl manually? A cron job does it for you. HTH, regards R

Re: [otrs] otrs: initial configuration

This issue was discussed on mailinglist a few weeks ago. Thanks and regards Rico -- Dipl.-Math. Rico Barth, Geschäftsführer/Projektleiter c.a.p.e. IT GmbH Annaberger Straße 240 , 09125 Chemnitz phone/fax: +49 371 5347-621 / -625 mobile:+49 176 66680786 mailto:[EMAIL PROTECTED]

Re: [otrs] otrs: initial configuration

do this and restart otrs, I get: Software Error: Got no MainObject! at /home/operations/OTRS/otrs-2.2.2//Kernel/System/DB.pm line 85 -- Dipl.-Math. Rico Barth, Geschäftsführer/Projektleiter c.a.p.e. IT GmbH Annaberger Straße 240 , 09125 Chemnitz phone/fax: +49 371 5347-621 / -625 mobile:

Re: [otrs] pop access

Hi Andy! On Tue, 14 Aug 2007, Andy Lubel wrote: You may try our Mail-PostMaster package which adds POP3/POP3S/IMAP/IMAPS-support to OTRS-Admin-View for OTRS 2.1.x. You find Exactly what does this package do that the current version of OTRS doesn't? /curious IMHO OTRS hasn't access to IMAP

Re: [otrs] pop access

-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Hi Jason! On Mon, 13 Aug 2007, Jason Kleinberg wrote: fetchmail: Server certificate verification error: self signed certificate fetchmail: Couldn't get service name for [EMAIL PROTECTED] Add ssl sslfingerprint "" to your /etc/fetch