hi,Is it possible for otrs to automatically send an e-mail to a customer when the customersaccount is created in the agent interface?like a checkbox for 'send notification to customer' and then send the relevant data
to the customer.--Robertino
Problem solved!Got it working now, the problem was with SELinux and policies.This discussion solved it: http://lists.otrs.org/pipermail/dev/2005-September/001117.html
First installed the package: selinux-policy-targeted-sources-1.17.30-2.126.noarch.rpmAnd added the following lines to /etc/selinux/t
Not much, here's the output from the latest entries regarding otrs.Pretty much the same errors reported on the webpage.Maybe I should try to get the webserver running as otrs/otrs and see if that helps, don't know
if it is possible though.[error_log][Wed Jun 07 16:35:01 2006] [error] [client ] ERRO
I've tried doing that, resulting in this output:[EMAIL PROTECTED] bin]# ./SetPermissions.sh /opt/otrs otrs apacheSetPermissions.sh <$Revision: 1.27 $> - set OTRS file permissionsCopyright (c) 2001-2004 Martin Edenhofer <
[EMAIL PROTECTED]>Setting file permissions...chown -R apache:nogroup /opt/otrs
hi list,Permission problem on a RedHat Enterprise release 4 box,When I installed otrs I had permission problems with the installer.plbut did that manually according to the manual.I installed the release from rpm package.
Now I'm not able to access the SysConfig from the Admin interface,It gives me
Hi,
Is it possible to add a custom field into the Group Management besides
the 3 default fields. For example I would like to add a field
called GroupID (customer id) when creating new groups.
How is this done? And how does this affect existing groups?
thanks,
Robertino Hermansson
