I think I'm all fixed up now. First, you have to take those four settings
(ViewableLocks, State, etc) out of Config.pm and reset them in the SysConfig as
Martin has mentioned. This solved all my SQL errors, but I was back to getting
the "Need Ticket::ViewableStateType in Kernel/Config.pm!" pri
with 2.4.1
Ryan, Andrew,
there is also a bug report regarding this issue.
http://bugs.otrs.org/show_bug.cgi?id=3856
I be not able to reproduce this. Is it possible to get remote login?
Or other way, can you provide a Support-Package?
-Martin
On Jul 29, 2009, at 22:21 , Ryan Rosiek wrote:
&
Just wanted to let you guys know I'm having the exact same issue, and I also
just updated my 2.4.1 upgrade to 2.4.2 to see if it resolved anything; still
the same problem.
I have a whole slew of database errors in my SystemLog and can post those if
it'll help.
Ryan
-Original Message-
-boun...@otrs.org] On Behalf Of Martin
Edenhofer
Sent: Tuesday, July 28, 2009 8:42 AM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Receiveing Outlook 2007 emails
Hi Ryan,
On Jul 28, 2009, at 14:10 , Ryan Rosiek wrote:
> I just upgraded to OTRS 2.4.1 and everything is worki
I just upgraded to OTRS 2.4.1 and everything is working great except for the
initial e-mail when a ticket is created. For some reason the user's signature
displays, but the e-mail text does not. If I view the "Ticket" view, the text
shows up because it's converted to plain text there, but when
