Heads up, there is a problem using the latest FC3 rpm on FC4 -- it seems
the mod_perl rpm now only includes Apache2::Reload and the otrs.conf
file demands Apache::Reload.
It looks like the otrs code can handle either module, its just the
apache configuration file that causes problems. If left
Hello, I've got a question regarding SMIME support in otrs-2.x.
I found some information on SMIME in the otrs faq and from that it
appears as though OTRS expects the SMIME email to be encypted using the
Customer's Private Key and thus decrypted with the Customer's Public Key
(cert). This makes
I am really new to OTRS, so far it looks great!
Using OTRS v2.x
I am having a bit of trouble setting up PGP. I've enabled PGP via the
sysconfig menu and when I then go to the PGP config screen and try to
add a key I get the following message:
Info: gpg: keyblock resource
