[otrs] Search for fields Servcie and SLA in CustomerTicketSearch.dtl

Hi all, in our company we want to use OTRS for our customers and partners. Therefore the possibility with MultiCustomer is not useful. So we found out that we can solve it with Service and SLA. Now the problem is, that you cannot search for these fields in CustomerTicketSearch.dtl. I checked i

[otrs] Can't use an undefined value as a HASH reference at ../..//Kernel/System/Ticket/Article.pm line 1117

Hi all,  I have the following problem with OTRS 2.0.4: If i login with customer login at customer.pl and I try to open a new ticket, then I get the following errormessage: Can't use an undefined value as a HASH reference at ../..//Kernel/System/Ticket/Article.pm line 1117. In OTRS I foun