We've recently migrated from OTRS on windows to OTRS on linux and a strange
phenomenon is happening.
When a new message appears in the queue, the support staff will lock the
ticket before working on it. When they lock the ticket, they expect the
ticket to appear in their Locked Tickets and New
.
--
Lars
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*From:* [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] *On Behalf Of
*dohboy
*Sent:* Thursday, May 22, 2008 5:29 PM
*To:* User questions and discussions about OTRS.org
*Subject:* [otrs] How do I migrate OTRS from Windows to Linux?
I was wondering
I was wondering if anyone has a how-to or a list of steps to follow when
migrating OTRS from Windows to Linux. I've tried once unsuccessfully. I've
currently got a working OTRS 2.2.6 system running on windows. It was
installed with the win32 installer available on www.otrs.org. My target
A wiki would be nice so users can add their own content. Readers of this
mailing list have offered some excellant suggestions and assistance to the
OTRS community.
On 9/13/07, Maurice James Ny [EMAIL PROTECTED] wrote:
Why isn't the FAQ on otrs.org ever updated? This is a question to the
I'm having a similar problem. Here's what is appearing in the eventlog when
the apache crash happens --
Faulting application httpd.exe, version 2.2.4.0, time stamp 0x45a476e3,
faulting module libapr-1.dll, version 1.2.8.0, time stamp 0x45a474a3,
exception code 0xc005, fault offset
