Hi Folks,
is there a database update script/schema to convert an old otrs 1.1.3-style db
layout to the one used in 1.2/CVS ?
regards,
Kieran.
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hello all,
i'm trying to add a country origination selection feature to OTRS, i
have a otrs.country row, and i have added a country row to otrs.ticket.
the mysql db entry was the easy bit. now, i'd like to modify the
frontend to allow setting the originating country in the zoomview, in a
simila
I'm having a problem getting auro-respond / new ticket emails to work. i think i
i have everything in the right places, but the otrs.log only shows that a new
ticket is being generated, and nothing about sending out an email auto-response.
any way i can make the debug noisy to see whats going on, o
Martin Edenhofer wrote:
Hi Kieran,
On Mon, Jul 14, 2003 at 11:06:22AM +0100, kieran fulke wrote:
[...]
commenting out the "ipc stuff" function that ends at line 62 in Log.pm
allows me to log in as the default user, look around, but as soon as i
try to make any changes, like adding
Martin Edenhofer wrote:
Hi Kieran,
On Mon, Jul 14, 2003 at 10:29:53AM +0100, Kieran Fulke - Sun Remote Monitoring Centre wrote:
i'm trying to sun OTRS on a solaris 9 machine (sparc), even the main page
wont come up to begin with:
[Mon Jul 14 10:07:14 2003] [error] [client xxx.xxx.xx
Alex
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Kieran Fulke - Sun Remote Monitoring Centre
Sent: 14. julij 2003 11:30
To: [EMAIL PROTECTED]
Subject: [otrs] OTRS / Solaris 9
Hi folks
i'm trying to sun OTRS on a solaris 9 machine (sparc),
Hi folks
i'm trying to sun OTRS on a solaris 9 machine (sparc), even the main page wont
come up to begin with:
[Mon Jul 14 10:07:14 2003] [error] [client xxx.xxx.xxx.xxx] Premature end of
script headers: /opt/otrs/bin/cgi-bin/index.pl
Invalid argument at /opt/otrs/bin/cgi-bin/../../Kernel/Syste
