Re: [otrs] Email ist nicht laut rfc

Am Son, 2003-09-07 um 18.18 schrieb Robert Kehl: > Am Fre, 2003-09-05 um 18.20 schrieb web4.hm - Peter Padberg: > > > Ein Kunde schickte uns eine Email von > > [EMAIL PROTECTED] > > > > Als wir Ihm antworten wollten, kam ein Fehler vom otrs das angeblich &g

[otrs] Email ist nicht laut rfc

Hi! Ein Kunde schickte uns eine Email von [EMAIL PROTECTED] Als wir Ihm antworten wollten, kam ein Fehler vom otrs das angeblich diese Emailadresse nicht RFC... conform ist. Ich weiß, was die RFCs sind. Aber ein - ist doch erlaubt oder? Oder stimmt im otrs evtl. ein REGEX nicht? Gruß, Peter.

Re: [otrs] Page Cannot be displayed....

Hi! > I'm running MySql 4.0.12 I do not know if MySQL4.0.x is supported? There are some diffrents between 3.23 and 4.0.x Gruss, Peter. -- _ Peter Padberg Pyrmonter Str. 42 Webagentur web4.hm

[otrs] wish list

Hi folks! It was nice if someone add a new feature to otrs: "Send a reply to a customer again." If the customer delete the email or the customer add a "wrong" "reply-To" in his email. How do you think about it? Viele Gruesse! Peter --

Re: [otrs] Utilites - Open Tickets

your help. > > Yes I do see an interest (hope I'm not the only one !). > > Paul > > > > > > > "web4.hm - Peter Padberg" <[EMAIL PROTECTED]>@otrs.org on 23-07-2003 > 15:52:29 > > Please respond to [EMAIL PROTECTED] > > Sen

Re: [otrs] Utilites - Open Tickets

> > Look at the pdf converter from phpMySearch.web4.hm. > > It was in php, but it works. > > Cool! :) @Martin: Do you have any interests to include pdf2html sxw2html doc2html xls2html converter in otrs? Shell I support this for otrs? -- ___

Re: [otrs] how to make index.pl as default page

do you restarted your apache, too? Am Mit, 2003-07-23 um 13.43 schrieb Imran Ali: > I have my site running on some thing like: > http:localhost:8081/otrs/index.pl > > what i need is tht typing just http:localhost:8081/otrs/ should go to > index.pl (by default). I have Apache 1.3, Win2k and

Re: [otrs] Utilites - Open Tickets

Hi Paul! > We get a lot of spam and virus detected mails which I procmail to the We use qconfirm with otrs and qmail. And it works perfect. But when I remember right procmail is for postfix, yes? Perhaps there is something as qconfirm for postfix? > We also have a lot of faxes (as pdf attachements)

Re: [otrs] change the number of a incoming ticket

Hallo Martin! > > I only want have 1 ticketnumber, but otrs gave for every new incoming > > message a new ticketnumber automaticly. > > You are looking for the "merge tickets" feature. Which isn't implmented yet > (~ OTRS 1.2). So, hurry up! ;-) Gruss, Peter. --

Re: [otrs] Internal Server Error: while adding a new user

I think there is an option where you can set the path of this file in the Kernel/Config.pm. Plz have a look in it. Or the other way is that you create this file. Am Die, 2003-07-22 um 11.15 schrieb Imran Ali: > Hi Peter, > Thanks for replying. > i checked the log as you asked. here are the excerp

Re: [otrs] Internal Server Error: while adding a new user

Hi Imran! > More information about this error may be available in the server error > log. And did you look in the serverlog? Gruss, Peter. -- _ Peter Padberg Pyrmonter Str. 42 Webagentur web4.hm

[otrs] change the number of a incoming ticket

Hi folks! Perhaps my question was answered thousand of times, but I could not found any help in the mailinglist archiv or in the documentation. I have the following situation: 2 customers are answering me into my otrs-pop3-emailaccount from 2 diffrent emailadresses. So, when I have a "new" incomi

Re: [otrs] Internal Server Error

What says your error_log from your Apache? Which System, which otrs? Some more informations please! Am Son, 2003-07-20 um 23.03 schrieb Daniel Schönland: > Hello there, > > when I try to share a ticket with another user, I get an Internal Server > Error (500). I guess, it's because some files do

[otrs] Install otrs as RPM

Hi folks! After I want to upgrade to the new otrs1.1.3 I became the same fault in the past installation: olga:/home/peterpa # rpm -U otrs-1.1.3-01.i386.rpm error: failed dependencies: fetchmail is needed by otrs-1.1.3-01 olga:/home/peterpa # rpm -U --nodeps otrs-1.1.3-01.i386.rpm Check O

Re: [otrs] errorlog is full with errors

Hi Martin! Am Son, 2003-07-13 um 14.44 schrieb Martin Edenhofer: > Normally mod_perl compiles the perl modules on statup. If you change or > update one module (e. g. Kernel/Config.pm changes) you need to restart > your httpd to get the changes working. That´s right. > Apache::StatINC check ne

[otrs] errorlog is full with errors

Hi! After I install otrs I get a lot of this in my Apache-errorlog: [Sun Jul 13 13:49:19 2003] null: Apache::StatINC: Can't locate ../..//Kernel/System/Ticket/Number/DateChecksum.pm [Sun Jul 13 13:49:19 2003] null: Apache::StatINC: Can't locate ../..//Kernel/System/Log/File.pm [Sun Jul 13 13:49:2