0
> Von: Nick Lapp
> An: "otrs@otrs.org"
> Betreff: Re: [otrs] "Time units" mandatory for certain group or role (otrs
> 3.1.12)
> I would like to know if it's possible to make the time units field
> mandatory on tickets that are in certain queues a
otrs@otrs.org
Subject: [otrs] "Time units" mandatory for certain group or role (otrs 3.1.12)
Hi,
is there a way to set the "time units" field required for specific users,
groups or Roles?
I know, there is a config item to set it for everyone
(Ticket::Frontend::NeedAccountedTime)
Hi,
is there a way to set the "time units" field required for specific
users, groups or Roles?
I know, there is a config item to set it for everyone
(Ticket::Frontend::NeedAccountedTime)
Thank you!
Best regards,
Timo
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