RE: [otrs] 1st post and questions

2008-04-15 Thread Caspar Kennerdale
] On Behalf Of Nick Bright Sent: 14 April 2008 20:32 To: User questions and discussions about OTRS.org Subject: Re: [otrs] 1st post and questions Caspar Kennerdale wrote: Hi I have just had OTRS installed onto a test server to test its viability for my company. I have a few questions which

Re: [otrs] 1st post and questions

2008-04-15 Thread Shawn Beasley
Hi Caspar, Hi I have just had OTRS installed onto a test server to test its viability for my company. I have a few questions which may be rather basic but which I cannot find to answers. Hopefully some of these can be answered by someone - Are you able to view ‘closed’

Re: [otrs] 1st post and questions

2008-04-14 Thread Nick Bright
Caspar Kennerdale wrote: Hi I have just had OTRS installed onto a test server to test its viability for my company. I have a few questions which may be rather basic but which I cannot find to answers. Hopefully some of these can be answered by someone - Are you able to

[otrs] 1st post and questions

2008-04-13 Thread Caspar Kennerdale
Hi I have just had OTRS installed onto a test server to test its viability for my company. I have a few questions which may be rather basic but which I cannot find to answers. Hopefully some of these can be answered by someone - Are you able to view 'closed' tickets -