Felix Kratzer wrote :
Is there a list of params that are supported by QData()?
Hi Felix,
I don't know of a complete list, but chapter 8 of the developer manual
on doc.otrs.org could be of help.
I'm trying to guess the right parameter for "user who is having the ticket
currently"...
I wou
t: Mittwoch, 19. August 2009 15:59
An: User questions and discussions about OTRS.
Betreff: Re: [otrs] Adding Queue Name to 2.4 dashboard
>What I really need is the name of the queue, instead of the ID. Can
>anyone please suggest how to retrieve the queue name instead?
Just type Queue inste
---Original Message-
> From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of
> Glossop, Andrew
> Sent: Wednesday, August 19, 2009 4:40 PM
> To: User questions and discussions about OTRS.
> Subject: [otrs] Adding Queue Name to 2.4 dashboard
>
> A very useful
rom: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of
Glossop, Andrew
Sent: Wednesday, August 19, 2009 4:40 PM
To: User questions and discussions about OTRS.
Subject: [otrs] Adding Queue Name to 2.4 dashboard
A very useful mod. Thanks for sharing.
I added this:
$QData{"Q
Hi Andrew,
just use "$QData{"Queue"}" this should work fine! ;)
-Martin
On Aug 19, 2009, at 14:40 , Glossop, Andrew wrote:
A very useful mod. Thanks for sharing.
I added this:
$QData{"QueueID"}
What I really need is the name of the queue, instead of the ID. Can
anyone please suggest ho
A very useful mod. Thanks for sharing.
I added this:
$QData{"QueueID"}
What I really need is the name of the queue, instead of the ID. Can
anyone please suggest how to retrieve the queue name instead?
-Original Message-
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On
