Re: [otrs] Adding queues after upgrade to OTRS latest version

2011-03-30 Thread Jorge Cabrera
Hi, On 03/30/2011 04:22 PM, Leonardo Certuche wrote: Hello, I don't know about upgrade issues but if you need a new queue, you could try creating it directly into database: INSERT INTO queue VALUES (NULL, 'New queue', 1, 0, 0, 0, 0, 0, 0, 0, 1, '', '', 1, 1, 1, 1, '', 2, sysdate(), 1, sysda

Re: [otrs] Adding queues after upgrade to OTRS latest version

2011-03-30 Thread Leonardo Certuche
Hello, I don't know about upgrade issues but if you need a new queue, you could try creating it directly into database: INSERT INTO queue VALUES (NULL, 'New queue', 1, 0, 0, 0, 0, 0, 0, 0, 1, '', '', 1, 1, 1, 1, '', 2, sysdate(), 1, sysdate(), 1), And then editing it using the front end Leonard

Re: [otrs] Adding queues after upgrade to OTRS latest version

2011-03-30 Thread Jorge Cabrera
Hi, On 03/30/2011 04:14 PM, Phil Bieber wrote: Hi! I know that this is a known bug in 3.0.5... what version are you running? Cheers Phil Thanks for your reply. Yes, it's 3.0.5. I found the bug report with number #6837 (http://bugs.otrs.org/show_bug.cgi?id=6837) with a patched file that has t

Re: [otrs] Adding queues after upgrade to OTRS latest version

2011-03-30 Thread Phil Bieber
Hi! I know that this is a known bug in 3.0.5... what version are you running? Cheers Phil -- It might be just possible, by lying very still in a cellar somewhere, to get through a day without committing a crime. But only just. And, even then, you were probably guilty of loitering. - Terry Pratchett

[otrs] Adding queues after upgrade to OTRS latest version

2011-03-30 Thread Jorge Cabrera
Title: Nombre emplead@ (Andago) Hi, I upgraded a month ago to OTRS's latest version. Everything was working fine until recently I had the need to add another queue (I know, I should've tested this before upgrading). When I try to add a new queue it seems that the d