Re: [otrs] Attachments are broken after downloads

2007-11-15 Thread Sándor Fehér
Hi, I found the answer. /Kernel/System/DB/oracle.pm sub LoadPreferences { my $Self = shift; my %Param = @_; # db settings $Self->{'DB::Limit'} = 0; $Self->{'DB::DirectBlob'} = 0; $Self->{'DB::QuoteSingle'} = '\''; $Self->{'DB::QuoteBack'} = 0; $Self->{'DB::QuoteSemicolo

Re: [otrs] Attachments are broken after downloads

2007-11-07 Thread Sándor Fehér
Sándor Fehér írta: Some additions. I checked if the stored content is consistent in article_attachment table. It is. I checked the content's size with a small pl/sql script and it shows the right value in both cases. So there is something in the web framework i think. Regards.,Sandor > Sándor Feh

Re: [otrs] Attachments are broken after downloads

2007-11-07 Thread Sándor Fehér
Sándor Fehér írta: I changed the backend to FS it works fine. If I set WebUploadCacheModule: FS then it shows the correct size of the attachment but still unable to dowload it with full size. If I set WebUploadCacheModule: DB and manually add a ticket then it shows 3Mb instead of original size and

Re: [otrs] Attachments are broken after downloads

2007-11-07 Thread Sándor Fehér
problem. See my last post. Regards, Sandor > Carlos, > > -Mensaje original- > De: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] En nombre de Sándor > Fehér > Enviado el: Martes, 06 de Noviembre de 2007 09:53 a.m. > Para: User questions and discussions about OTRS.or

RE: [otrs] Attachments are broken after downloads

2007-11-06 Thread Forums
ara: User questions and discussions about OTRS.org Asunto: [otrs] Attachments are broken after downloads Hi, I have an urgent issue. It's unable to download attachments bigger than 3 Mb. If I click on the attachment link ie show the download size as 3 Mb and downloads this as a 3 Mb instead o

Re: [otrs] Attachments are broken after downloads

2007-11-06 Thread Sándor Fehér
Sándor Fehér írta: Hi, It did not let me sleep. I investigated the process. I put a little hack into the ArticleStorageDB.pm which provides me the size of the attachment read. It was correct. The second turn I put the whole encoded content into a temp file. It's size also looked me good. Then

[otrs] Attachments are broken after downloads

2007-11-06 Thread Sándor Fehér
Hi, I have an urgent issue. It's unable to download attachments bigger than 3 Mb. If I click on the attachment link ie show the download size as 3 Mb and downloads this as a 3 Mb instead of the original size. TicketZoom shows it's size correctly. Due to this problem I unable to access some importa