Hi Andreas,
On Tue, Nov 26, 2002 at 10:42:33AM +0100, Andreas Haase wrote:
> > I changed this a few weeks ago. If you use 0.5 Beta8 and you update
> >
> > * Kernel/Output/HTML/Agent.pm to V 1.62
> > * Modules/AgentPhone.pm to V 1.15
> >
> > (or the next release) you will find the To-selection stri
> I changed this a few weeks ago. If you use 0.5 Beta8 and you update
>
> * Kernel/Output/HTML/Agent.pm to V 1.62
> * Modules/AgentPhone.pm to V 1.15
>
> (or the next release) you will find the To-selection string in the To: field
> of the new ticket.
If I change these 2 files, I get the following
Hi Andreas,
On Mon, Nov 25, 2002 at 02:28:30PM +0100, Andreas Haase wrote:
> when opening a new ticket via Phoneview I can enter the senders address.
> But when the ticket arrives in the queue, the sender is taken from the
> information of the sender queue. Is it possible to either choose a queue
Hello,
when opening a new ticket via Phoneview I can enter the senders address.
But when the ticket arrives in the queue, the sender is taken from the
information of the sender queue. Is it possible to either choose a queue
like for recipient or fill in the senders address, so that it is in ticket
Hi Andreas,
On Tue, Oct 29, 2002 at 10:02:29AM +0100, Andreas Haase wrote:
> I just tried to open a new ticket via Phone View. That did as I wanted but
> if in the ticket the From: and To: are the same adresses, although if I
> selected different ones. The queue the ticket is pushed into, is the
Hello,
I just tried to open a new ticket via Phone View. That did as I wanted but
if in the ticket the From: and To: are the same adresses, although if I
selected different ones. The queue the ticket is pushed into, is the right
one, so its just a blemish.
An yesterday I customized a frontend the
