By default, the passwords in the Customer table are assumed to be hashed
with md5.
If you'd set Admin > SysConfig > Framework > Frontend
>Customer::AuthModule::DB::CryptType to "Plain" you should be able to get
this working.
If you don't want to mess with the password encryption, another possibil
2009/10/13 Dunn, Jeff
> I am new to OTRS, and am in the process of setting up a new OTRS
> installation, for testing and then deployment.
>
>
>
> We are transferring from another ticketing system and need to copy a large
> amount of customer data from the old system. I know that MySQL has the LO
All,
I am new to OTRS, and am in the process of setting up a new OTRS
installation, for testing and then deployment.
We are transferring from another ticketing system and need to copy a
large amount of customer data from the old system. I know that MySQL has
the LOAD DATA INFILE facility, a