Re: [otrs] Bulk Insert of customer data.

2009-10-14 Thread Michiel Beijen
By default, the passwords in the Customer table are assumed to be hashed with md5. If you'd set Admin > SysConfig > Framework > Frontend >Customer::AuthModule::DB::CryptType to "Plain" you should be able to get this working. If you don't want to mess with the password encryption, another possibil

Re: [otrs] Bulk Insert of customer data.

2009-10-13 Thread Steven Atkinson
2009/10/13 Dunn, Jeff > I am new to OTRS, and am in the process of setting up a new OTRS > installation, for testing and then deployment. > > > > We are transferring from another ticketing system and need to copy a large > amount of customer data from the old system. I know that MySQL has the LO

[otrs] Bulk Insert of customer data.

2009-10-13 Thread Dunn, Jeff
All, I am new to OTRS, and am in the process of setting up a new OTRS installation, for testing and then deployment. We are transferring from another ticketing system and need to copy a large amount of customer data from the old system. I know that MySQL has the LOAD DATA INFILE facility, a