On Monday, May 03, 2004 12:34 PM
Thorsten Philipp <[EMAIL PROTECTED]> wrote:
> 1. Customer Notification Emails
> Where can we change them ?
Copy the default entries from Kernel/Config/Defaults.pm to
Kernel/Config.pm and change them there.
> Is it possible to remove the Hyperlink ?
Yes, see above
Hi,
we are using OTRS for 2 weeks. Now we have several questions
1. Customer Notification Emails
Where can we change them ?
Is it possible to remove the Hyperlink ?
Is it easy/possible to include the ticket subject in the notification subject or at
least the body ?
2. "Ist das Ticket beantwo
