Am 11.03.10 17:04, schrieb James, Michael:
td width=22%
a
href=$Env{Baselink}Action=AgentTicketQueueQueueID=$QData{QueueID}
onmouseover=window.status='$JSText{Queue}'; return true;
onmouseout=window.status='';
div title=$QData{Queue}$QData{Queue,25}/div
/a
/td
Great! Thanks a lot!
Is it possible to customize the dashboard to show the queue name and the
state time instead of the ticket age for the open ticket box?
In the SysConfig I found under Frontend::Agent::Dashboard the
DashboardBackend###0130-TicketOpen element but I don't know the values
for Key and Content to show
Von: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] Im Auftrag von Reto
Müller
Gesendet: Donnerstag, 11. März 2010 16:22
An: otrs@otrs.org
Betreff: [otrs] Customize the ticket presentation in the dashboard
Is it possible to customize the dashboard to show
