On 9/30/08 6:53 AM, Alessio Tosi wrote:
To reduce the number of email-queue I've setup some aliases for the same
mail address.
I setup a single pop3 account and then used the generic agent to move the
messages from the main queue where everything's dropped once downloaded to the
correct
30, 2008 3:32 PM
To: otrs@otrs.org
Subject: [otrs] Dispatching by to: field
This may be a stupid question, but in the POP3 account management section,
there's an option for Dispatching by email To: field. What does this do?
Every time I've selected it, tickets don't seem to show up anywhere, so
Can someone please explain to me the difference between Dispatching by
email To field and Dispatching by selected Queue under PostMaster POP3
Account.
I have read the documentation, and searched the list archives, but this
doesn't seem to be covered.
Thanks
Greg
--
Greg Bolshaw
Flamble 8
Hello,
I'm running OTRS 1.2.4 on a SuSE 8.1 and it works great appart from this
problem:
I've set an external pop account to retrieve tickets, and i cannot make
it dispatch to the To: field.
The mails are stocked into the Raw queue, even if they have the correct
To: field set as the name of a
the queue's name is : debugdev
the pop account is : mgladm
there's a postfix alias callded debugdev that points to the mgladm account.
there's the mail's header received and processed by otrs :
From [EMAIL PROTECTED] Tue Oct 5 15:32:35 2004
Return-Path: [EMAIL PROTECTED]
Delivered-To: [EMAIL
