[otrs] FW: Trouble with Windows

2006-06-14 Thread Brett Gruchow
    Brett Gruchow Infrastructure Systems Engineer [EMAIL PROTECTED] Office: 608-441-0400 ext. 657 Mobile: 608-345-9791 Fax: 608-441-0101 MyWeather, LLC, 401 Charmany Drive, Suite 200, Madison, WI 53719 www.myweather.net  

Re: [otrs] FW: Trouble with Windows

2006-06-14 Thread Andy Lubel
Title: Re: [otrs] FW: Trouble with Windows For starters, go to your config.pm and change the part that says “/var/log/” To the directory you want to log to using windows drive letters etc.. c:\otrs\var\log Have you at least tried that? On 6/14/06 1:08 PM, "Brett Gruchow" <[EM

RE: [otrs] FW: Trouble with Windows

2006-06-14 Thread Brett Gruchow
Title: Re: [otrs] FW: Trouble with Windows Okay got passed that problem, and now I have   Create Database (2/4) Creating database 'otrs': done.     Creating tables 'otrs-schema.mysql.sql&

Re: [otrs] FW: Trouble with Windows

2006-06-14 Thread Andy Lubel
Title: Re: [otrs] FW: Trouble with Windows Default storage engine should be MYISAM and not INNODB.  Can you check your cnf file and make sure that its not defaulting to INNODB? On 6/14/06 2:23 PM, "Brett Gruchow" <[EMAIL PROTECTED]> wrote: Okay got passed that problem

RE: [otrs] FW: Trouble with Windows

2006-06-14 Thread Brett Gruchow
Title: Re: [otrs] FW: Trouble with Windows I am not seeing anything about either MYISAM or INNODB in either config.pm or defaults.pm   Brett Gruchow Infrastructure Systems Engineer [EMAIL PROTECTED] Office: 608-441-0400 ext. 657 Mobile: 608-345-9791 Fax: 608-441

Re: [otrs] FW: Trouble with Windows

2006-06-14 Thread Andy Lubel
Title: Re: [otrs] FW: Trouble with Windows This is in your MYSQL configuration.. A file called my.cnf should have those defaults.. On 6/14/06 4:36 PM, "Brett Gruchow" <[EMAIL PROTECTED]> wrote: I am not seeing anything about either MYISAM or INNODB in either config.p

RE: [otrs] FW: Trouble with Windows

2006-06-14 Thread Brett Gruchow
Title: Re: [otrs] FW: Trouble with Windows YOU ARE GREAT.  First time it has worked ever in 4 tries.  Thank you very much     Brett Gruchow Infrastructure Systems Engineer [EMAIL PROTECTED] Office: 608-441-0400 ext. 657 Mobile: 608-345-9791 Fax: 608-441-0101

RE: [otrs] FW: Trouble with Windows

2006-06-14 Thread Brett Gruchow
Title: Re: [otrs] FW: Trouble with Windows Okay now when I try and log in, after click the login button, it is asking me to download the index.pl file.  I still know something I am doing is wrong.   Brett Gruchow Infrastructure Systems Engineer [EMAIL PROTECTED] Office

Re: [otrs] FW: Trouble with Windows

2006-06-14 Thread Andy Lubel
Title: Re: [otrs] FW: Trouble with Windows :)  now apache has problem - Make sure and check the documentation but assuming you have mod_cgi/mod_perl installed just make sure that apache config file (httpd.conf) has AddHandler cgi-script cgi As well as - DirectoryIndex to include index.cgi

RE: [otrs] FW: Trouble with Windows

2006-06-14 Thread Brett Gruchow
Title: Re: [otrs] FW: Trouble with Windows The funny thing is that I set OTRS up as its own domain, so we log in by going otrs.DOMAN.com and the index.pl comes up just fine.   It is only when I click login that it has problems.     Brett Gruchow Infrastructure Systems

Re: [otrs] FW: Trouble with Windows

2006-06-14 Thread Andy Lubel
Title: Re: [otrs] FW: Trouble with Windows Ouch :( Im running on MAC OSX so I cant be too much help without trying a windows install myself ;) On 6/14/06 5:28 PM, "Brett Gruchow" <[EMAIL PROTECTED]> wrote: The funny thing is that I set OTRS up as its own domain, so we

RE: [otrs] FW: Trouble with Windows

2006-06-14 Thread Brett Gruchow
Title: Re: [otrs] FW: Trouble with Windows Actually it looks like it was the script alias setting.  I changed it to my FQDN and then got this error   CGI Error The specified CGI application misbehaved by not returning a complete set of HTTP headers.   I checked the log in the log DIR