Brett Gruchow
Infrastructure
Systems Engineer
[EMAIL PROTECTED]
Office: 608-441-0400 ext. 657
Mobile: 608-345-9791
Fax: 608-441-0101
MyWeather, LLC, 401 Charmany
Drive, Suite 200, Madison, WI 53719
www.myweather.net
Title: Re: [otrs] FW: Trouble with Windows
For starters, go to your config.pm and change the part that says “/var/log/” To the directory you want to log to using windows drive letters etc.. c:\otrs\var\log
Have you at least tried that?
On 6/14/06 1:08 PM, "Brett Gruchow" <[EM
Title: Re: [otrs] FW: Trouble with Windows
Okay got passed that problem, and now I
have
Create Database (2/4)
Creating database 'otrs':
done.
Creating tables 'otrs-schema.mysql.sql&
Title: Re: [otrs] FW: Trouble with Windows
Default storage engine should be MYISAM and not INNODB. Can you check your cnf file and make sure that its not defaulting to INNODB?
On 6/14/06 2:23 PM, "Brett Gruchow" <[EMAIL PROTECTED]> wrote:
Okay got passed that problem
Title: Re: [otrs] FW: Trouble with Windows
I am not seeing anything about either
MYISAM or INNODB in either config.pm or defaults.pm
Brett Gruchow
Infrastructure
Systems Engineer
[EMAIL PROTECTED]
Office: 608-441-0400 ext. 657
Mobile: 608-345-9791
Fax: 608-441
Title: Re: [otrs] FW: Trouble with Windows
This is in your MYSQL configuration.. A file called my.cnf should have those defaults..
On 6/14/06 4:36 PM, "Brett Gruchow" <[EMAIL PROTECTED]> wrote:
I am not seeing anything about either MYISAM or INNODB in either config.p
Title: Re: [otrs] FW: Trouble with Windows
YOU ARE GREAT. First time it has worked
ever in 4 tries. Thank you very much
Brett Gruchow
Infrastructure
Systems Engineer
[EMAIL PROTECTED]
Office: 608-441-0400 ext. 657
Mobile: 608-345-9791
Fax: 608-441-0101
Title: Re: [otrs] FW: Trouble with Windows
Okay now when I try and log in, after
click the login button, it is asking me to download the index.pl file. I still
know something I am doing is wrong.
Brett Gruchow
Infrastructure
Systems Engineer
[EMAIL PROTECTED]
Office
Title: Re: [otrs] FW: Trouble with Windows
:) now apache has problem -
Make sure and check the documentation but assuming you have mod_cgi/mod_perl installed just make sure that apache config file (httpd.conf) has
AddHandler cgi-script cgi
As well as -
DirectoryIndex to include index.cgi
Title: Re: [otrs] FW: Trouble with Windows
The funny thing is that I set OTRS up as its
own domain, so we log in by going otrs.DOMAN.com and the index.pl comes up just
fine. It is only when I click login that it has problems.
Brett Gruchow
Infrastructure
Systems
Title: Re: [otrs] FW: Trouble with Windows
Ouch :(
Im running on MAC OSX so I cant be too much help without trying a windows install myself ;)
On 6/14/06 5:28 PM, "Brett Gruchow" <[EMAIL PROTECTED]> wrote:
The funny thing is that I set OTRS up as its own domain, so we
Title: Re: [otrs] FW: Trouble with Windows
Actually it looks like it was the script
alias setting. I changed it to my FQDN and then got this error
CGI
Error
The specified CGI application misbehaved by not returning a complete
set of HTTP headers.
I checked the log in the log DIR
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