Re: [otrs] FreeText in CustomerTicketZoom

2010-10-19 Thread José Luis
...@otrs.org] *On Behalf Of *jose francisco luis medina *Sent:* jueves, 14 de octubre de 2010 15:12 *To:* User questions and discussions about OTRS. *Subject:* Re: [otrs] FreeText in CustomerTicketZoom I need to edit the FreeText in CustomerTicketZoom screen

Re: [otrs] FreeText in CustomerTicketZoom

2010-10-16 Thread José Luis
[mailto:otrs-boun...@otrs.org mailto:otrs-boun...@otrs.org] *On Behalf Of *jose francisco luis medina *Sent:* jueves, 14 de octubre de 2010 15:12 *To:* User questions and discussions about OTRS. *Subject:* Re: [otrs] FreeText in CustomerTicketZoom

Re: [otrs] FreeText in CustomerTicketZoom

2010-10-15 Thread Lukasz Hadyna
francisco luis medina *Sent:* jueves, 14 de octubre de 2010 15:12 *To:* User questions and discussions about OTRS. *Subject:* Re: [otrs] FreeText in CustomerTicketZoom I need to edit the FreeText in CustomerTicketZoom screen. that the freetext dropdows appear on that screen and allow me to change

Re: [otrs] FreeText in CustomerTicketZoom

2010-10-14 Thread jose francisco luis medina
I need to edit the FreeText in CustomerTicketZoom screen. that the freetext dropdows appear on that screen and allow me to change the values, so I researched and CustomerTicketZoom screen can only see these values and not change. PD: sorry for my english... 2010/10/14 Lukasz Hadyna

Re: [otrs] FreeText in CustomerTicketZoom

2010-10-14 Thread IT easyap
] FreeText in CustomerTicketZoom I need to edit the FreeText in CustomerTicketZoom screen. that the freetext dropdows appear on that screen and allow me to change the values, so I researched and CustomerTicketZoom screen can only see these values and not change. PD: sorry for my english... 2010/10

Re: [otrs] FreeText in CustomerTicketZoom

2010-10-14 Thread José Luis
:* otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] *On Behalf Of *jose francisco luis medina *Sent:* jueves, 14 de octubre de 2010 15:12 *To:* User questions and discussions about OTRS. *Subject:* Re: [otrs] FreeText in CustomerTicketZoom I need to edit the FreeText in CustomerTicketZoom

[otrs] FreeText in CustomerTicketZoom

2010-10-13 Thread jose francisco luis medina
I have OTRS 2.4.7 with Debian Lenny and mysql, it works perfectly, recently generated a need in the company where I work, which can be solved if they could be viewed and edited the dropdowns of the FreeText in CustomerTicketZoom. I have reviewed the SysConfig but does not seem a natural choice of

Re: [otrs] FreeText in CustomerTicketZoom

2010-10-13 Thread Lukasz Hadyna
What sort of modifications did you want to make? I've had some experience with using javascript to modify the generated dropdown menu after they've been loaded. On Wed, Oct 13, 2010 at 3:13 PM, jose francisco luis medina luisjf1...@gmail.com wrote: I have OTRS 2.4.7 with Debian Lenny and