...@otrs.org]
*On Behalf Of *jose francisco luis medina
*Sent:* jueves, 14 de octubre de 2010 15:12
*To:* User questions and discussions about OTRS.
*Subject:* Re: [otrs] FreeText in CustomerTicketZoom
I need to edit the FreeText in CustomerTicketZoom screen
[mailto:otrs-boun...@otrs.org mailto:otrs-boun...@otrs.org]
*On Behalf Of *jose francisco luis medina
*Sent:* jueves, 14 de octubre de 2010 15:12
*To:* User questions and discussions about OTRS.
*Subject:* Re: [otrs] FreeText in CustomerTicketZoom
francisco luis medina
*Sent:* jueves, 14 de octubre de 2010 15:12
*To:* User questions and discussions about OTRS.
*Subject:* Re: [otrs] FreeText in CustomerTicketZoom
I need to edit the FreeText in CustomerTicketZoom screen.
that the freetext dropdows appear on that screen and allow me to change
I need to edit the FreeText in CustomerTicketZoom screen.
that the freetext dropdows appear on that screen and allow me to change the
values, so I researched and CustomerTicketZoom screen can only see these
values and not change.
PD: sorry for my english...
2010/10/14 Lukasz Hadyna
] FreeText in CustomerTicketZoom
I need to edit the FreeText in CustomerTicketZoom screen.
that the freetext dropdows appear on that screen and allow me to change the
values, so I researched and CustomerTicketZoom screen can only see these
values and not change.
PD: sorry for my english...
2010/10
:* otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] *On
Behalf Of *jose francisco luis medina
*Sent:* jueves, 14 de octubre de 2010 15:12
*To:* User questions and discussions about OTRS.
*Subject:* Re: [otrs] FreeText in CustomerTicketZoom
I need to edit the FreeText in CustomerTicketZoom
I have OTRS 2.4.7 with Debian Lenny and mysql, it works perfectly, recently
generated a need in the company where I work, which can be solved if they
could be viewed and edited the dropdowns of the FreeText in
CustomerTicketZoom. I have reviewed the SysConfig but does not seem a
natural choice of
What sort of modifications did you want to make? I've had some experience
with using javascript to modify the generated dropdown menu after they've
been loaded.
On Wed, Oct 13, 2010 at 3:13 PM, jose francisco luis medina
luisjf1...@gmail.com wrote:
I have OTRS 2.4.7 with Debian Lenny and