Hi All,
I was able to install and configure OTRS the way I want it, and it's
working great. Currently, when a customer submits a request the agent
that owns that queue will get a notification message automatically,
something like; there is a new ticket in Queue!
This is working only for
Leonardo Mateo wrote:
I was able to install and configure OTRS the way I want it, and
it's working great. Currently, when a customer submits a request
the agent that owns that queue will get a notification message
automatically, something like; there is a new ticket in Queue!
This is
floor
New York, NY 10018
Tel. 646.223.1044 Ext. 317
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Nils Breunese (Lemonbit)
Sent: Wednesday, July 18, 2007 3:30 PM
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] Help configuring pop3