Forms wrote:
I would like to hide some tickets between agents:
Quality Assurance Tickets must be always hide to Tech Support Agents.
Billing Tickets must be always hide to Tech Support Agents.
I did try it with roling/grouping options but the Search option let
the
Agent search & find all k
Hi,
I would like to hide some tickets between agents:
Quality Assurance Tickets must be always hide to Tech Support Agents.
Billing Tickets must be always hide to Tech Support Agents.
I did try it with roling/grouping options but the Search option let the
Agent search & find all kind of ticke
