On Wed, 17 Nov 2004 15:33:20 +0100, Boudewijn van Weert (Valbosoft,
S.L.) <[EMAIL PROTECTED]> wrote:
>
>
> Hello,
>
> When I add a note, it actually doesn't give the oportunity to change state,
> and the state remains closed... Is the only way to actually reply to the
> client again? This would
ECTED]>
.org cc
Asunto
17/11/2004 00:53 Re
On Tue, 16 Nov 2004 22:42:21 +0100, Boudewijn van Weert (Valbosoft,
S.L.) <[EMAIL PROTECTED]> wrote:
>
>
> Hello,
>
> people talk about reopening a closed ticket but I can't find how to really
> do that, except making it pending. How can that be done? There soesn't seem
> to be a direct way to s
Hello,
people talk about reopening a closed ticket but I can't find how to really
do that, except making it pending. How can that be done? There soesn't seem
to be a direct way to simply change it...
Cheers,
Bo van Weert
tel. 902 014 180
(00 34) 96 393 109 77
fax. 96 360 69 13
http://www.val