Subject: Re: [otrs] How to add New priority options
I'm using 2.2.3 I've added the priority to the database but the ticket and
other places still only show the first 5 priorities. I've changed the names of
most of them and they show up fine except for this new 6th priority. I've done
I'm using 2.2.3 I've added the priority to the database but the ticket and
other places still only show the first 5 priorities. I've changed the names
of most of them and they show up fine except for this new 6th priority.
I've done everything in the manual about changing priorities but there
Brett,
On Fri, 2007-11-30 at 08:58 +0100, Shawn Beasley wrote:
Hi Brett,
I've been searching for a couple of days for a way to add new priorities
beyond the 5 defaults that are present in the system. I've added a 6th in
my mysql database but the option doesn't appear in any of the
Hi Brett,
I've been searching for a couple of days for a way to add new priorities
beyond the 5 defaults that are present in the system. I've added a 6th in
my mysql database but the option doesn't appear in any of the drop down
lists when creating or modifying a ticket.
You have
I've been searching for a couple of days for a way to add new priorities
beyond the 5 defaults that are present in the system. I've added a 6th in
my mysql database but the option doesn't appear in any of the drop down
lists when creating or modifying a ticket.
Please let me know what I need to
