Hi Pol,
On Wed, Nov 06, 2002 at 12:05:09AM +0100, Turpel Pol wrote:
> We are using OTRS since several weeks for ISP abuse services.
> We like it very much, and appreciate the really good work done by the OTRS
> Team.
Thanks! :-)
> Now, we have a question/suggestion specific to our OTRS abuse u
Hello OTRS Team,
We are using OTRS since several weeks for ISP abuse services.
We like it very much, and appreciate the really good work done by the OTRS
Team.
Now, we have a question/suggestion specific to our OTRS abuse usage:
- we receive complaints to the abuse queue, where people complain ab