Hi,
In SysConfig *Ticket -> Frontend::Customer::Ticket::ViewNew,
CustomerPanelSelectionType: SystemAddress* you are also able to list
only otrs email adress instead of OTRS queues.
If you have x queues attached to otrsaddr...@company.com, you can just
list otrsaddr...@company.com
Hope this h
Hi,
On 27.05.2010, at 16:07, Silver springs wrote:
> Could anyone please help in the following issue ? I need to have customer
> users of the same company to have access to only one queue through the
> customer interface. I have tried the following steps but could not make it
> work . I know I
Hi ,
Could anyone please help in the following issue ? I need to have customer
users of the same company to have access to only one queue through the
customer interface. I have tried the following steps but could not make it
work . I know Im almost there but am missing something in the process.
S
