Hi!
Read this from the docs: http://doc.otrs.org/1.3/en/html/permission.html
And afther that, look at the Admin GUI, you'll find there everything
you need to
click ;-) Basically, you need to create a new group, put user Alpha into it and
assign
permissions to queues
Hi,
This is almost certainly a FAQ but I can't figure it out...I
expect I should be able to create a set of queues (found that), and then somehow
assign different users/groups to different queues (where I'm stuck). I have the
admin acct, etc I just can't figure it out in the gui. To put it
