; requests went to different teams. I'm sure someone else will chime in
> with
> some other ideas.
>
>
>
>
>
>
>
> _
>
> From: Dave Morrow [mailto:[EMAIL PROTECTED]
> Sent: Monday, May 30, 2005 7:01 PM
> To: otrs@otrs.org
> Subject: [otrs] N
eal if the
different requests went to different teams. I'm sure someone else will
chime in with some other ideas.
From: Dave Morrow
[mailto:[EMAIL PROTECTED] Sent: Monday, May 30, 2005 7:01
PMTo: otrs@otrs.orgSubject: [otrs] Newbie: Questions on
product.
Hi all. I am just looking at
OT
Hi all. I am just looking at OTRS for my first time
and was wondering if someone can answer one question for me that the demo does
not seem to answer.
For my installation it is critical that when a user
enters a trouble ticket, he/she should be presented with a list of categories
and sub-cat
