Hi James,
On Tue, Apr 18, 2006 at 04:19:03PM -0500, James Price wrote:
>When a customer uses the customer.pl interface I have some questions.
>
>1. Anyone have any idea where to look to customize the Company name/Logo,
>all that sort of junk?
See the CustomerHeader*.dtl and CustomerFooter*.dtl fi
Hi,
On Tue, Apr 18, 2006 at 04:59:11PM -0500, James Price wrote:
>I found the [EMAIL PROTECTED] in the following files and changed it.
>
>
>
>Kernel/Config/Default.pm
>
>Kernel/Config/Files/Framework.xml
>
>Kernel/Config/Files/ZZZAAuto.pm
That is bad because these files will be overwritten if yo
xxx
http://helpdesk.secondcitytech.com/otrs/customer.pl
Your OTRS Notification Master
From:
[EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of
Brigitte CalderwoodSent: Tuesday, April 18, 2006 4:30 PMTo: questions and discussions about
Subject: Re: [otrs] Newbie question (
Of Brigitte
Calderwood
Sent: Tuesday, April 18, 2006 4:30
PM
To: questions and discussions
about
Subject: Re: [otrs] Newbie
question (Customer.pl)
Go to sys config and do a search for the
field you want to change
--
Brigitte Calderwood
LESD 79 Technology Support @ Verrado
Telephone
Go to sys config and do
a search for the field you want to change
--
Brigitte Calderwood
LESD 79 Technology
Support @ Verrado
Telephone: 623.547.1305
[EMAIL PROTECTED]
On
Tuesday, April 18, 2006 2:19 PM, James Price
<[EMAIL PROTECTED]> wrote:
>When
a customer uses the customer.pl interfa
When a customer uses the customer.pl interface I have some questions.
1. Anyone have any idea where to look to customize the Company name/Logo,
all that sort of junk?
2. Most importantly, when a new customer signs up, requests lost password,
anything that uses a customer notification via the custo